Bistro Server: Menu Expert & Beverage Enthusiast

Holland-Roofing; Covington (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Holland-Roofing in Covington, KY is looking for a front-of-house team member to greet guests, upsell menu items, and deliver meals with excellent customer service. You will assist in seating guests, communicate with kitchen staff, and help maintain a smooth dining room operation.

The role requires standing for long periods, ability to maneuver stairs, and cash handling with a POS system. Prior restaurant experience is helpful but not required; strong attitude and teamwork are essential.

Qualifications

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• Ability to comfortably maneuver flights of stairs over long periods of time.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.

Responsibilities

• Be attentive to guests once seated by Host/Hostess
• Inform guests of specials and recommendations
• Communicate with kitchen staff of and special cooking requests
• Deliver meals to guests
• Menu Knowledge with the ability to upsell
• Continuing education of menu and beer/liquor/wine program
• Ability to communicate with civility and respect with FOH and BOH staff
• Assist in greeting and seating guests upon arrival
• Pre-bus tables and assist in table reset
• Assist in cleaning and polishing of glassware

Skills

Customer service

POS operation

Communication

Cash handling

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Holland-Roofing in Covington, KY is looking for a front-of-house team member to greet guests, upsell menu items, and deliver meals with excellent customer service. You will assist in seating guests, communicate with kitchen staff, and help maintain a smooth dining room operation.

The role requires standing for long periods, ability to maneuver stairs, and cash handling with a POS system. Prior restaurant experience is helpful but not required; strong attitude and teamwork are essential.