Bistro Server (AM)

Hersha Hospitality Management; Scranton (Lackawanna County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Bistro Server to join their team. This role involves serving food and beverages to guests while ensuring a high standard of customer service and adherence to sustainability practices. The ideal candidate will have previous experience in food and beverage service and a passion for providing excellent guest experiences. This position offers opportunities for growth within the organization, making it a fantastic starting point for those looking to advance in the hospitality sector. If you thrive in a dynamic environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• Previous food and beverage experience or equivalent training required.
• High School diploma or equivalent preferred.

Responsibilities

• Serve food and beverages to guests in a courteous manner.
• Prepare food and drinks, including alcohol, when necessary.
• Ensure overall guest satisfaction and follow safety guidelines.

Skills

Customer Service

Food and Beverage Knowledge

Cash Handling

Communication Skills

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Bistro Server

Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Banquet Server/Captain; Restaurant Supervisor – Restaurant Manager – Banquet Manager

Your Focus

1. Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
2. Take orders from customers, input orders, obtain payment and provide change.
3. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
4. Prepare food, coffee and other beverages, including alcohol, when necessary.
5. Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
6. Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
7. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
8. Clean all equipment and areas, locking equipment doors, etc.
9. Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
10. Follow sustainability guidelines and practices related to HHM’s EarthView program.
11. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
12. Ensure overall guest satisfaction.
13. Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.