Bistro/Barista Supervisor

Sonesta Hotels International Corporation; Columbia (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a Bistro/Barista Supervisor to enhance guest experiences by ensuring quality service and maintaining food and beverage areas. The role involves preparing food, monitoring supplies, and adhering to health standards. Ideal candidates will have strong customer service skills and experience in food preparation.

Benefits

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short and Long Term Disability Insurance

Employee Perks and Discounts

Qualifications

• Experience in food and beverage service.
• Ability to interact positively with guests.

Responsibilities

• Deliver on the promise of Sonesta Service.
• Prepare and transport food and beverage items.
• Maintain cleanliness and organization of work areas.

Skills

Customer Service

Food Preparation

Sanitation Standards

Job description

Job Description Summary

The Bistro/Barista Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Bistro/Barista Supervisor sets up, services, and breaks down the food and beverage areas, ensuring a high level of quality, consistency, and service. Additionally, they act as the host, interacting with hotel guests to enhance their experience.

Job Description

Duties and Responsibilities

1. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
2. Prepare and transport all food and beverage items, supplies, equipment, and materials to and from buffet areas.
3. Monitor the area to ensure adequate supplies of food, beverages, plates, utensils, napkins, condiments, etc., are available for guests; replenish buffet items as necessary.
4. Follow preparation methods, times, quality, and presentation standards, including monitoring taste, appearance, texture, serving temperatures, portion sizes, and garnishing.
5. Prepare salads, sandwiches, and soups for sale in the shoppe.
6. Proactively welcome guests and respond to requests promptly and professionally. Refer serious matters to management as needed.
7. Ensure procedures are followed for the security and proper storage of food, beverages, inventory, and equipment, minimizing waste.
8. Maintain clean, neat, and organized work and buffet areas, including equipment and service areas. Perform cleaning duties as needed, such as emptying trash and clearing tables.
9. Check equipment and machinery conditions, report unsafe or malfunctioning items, and communicate maintenance needs to supervisors.
10. Assist in setting up and breaking down meeting rooms, and serve at hotel meetings, maintaining cleanliness and organization.
11. Adhere to all health, sanitation, and cleanliness standards meeting local, state, and hotel requirements.
12. Comply with health, safety, sanitation, and alcohol service standards according to laws, brand standards, and hotel policies.
13. Perform other duties as assigned.

Additional Job Information / Anticipated

Pay Range

Early morning shifts starting at 5 am and ending at 11 am. Evening shifts coming soon.

Benefits

Sonesta offers various benefits to support employees' health and financial security, including:

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short and Long Term Disability Insurance
• Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Upon submitting your application, please ensure you complete a full application and attach a resume. Incomplete applications will not be considered.