Bistro/Barista Supervisor

Sonesta Hotels International Corporation in; Columbia (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Bistro/Barista Supervisor to oversee food and beverage services. The role involves ensuring high-quality service, maintaining cleanliness, and adhering to health standards. The ideal candidate will have strong customer service skills and experience in food preparation. Join a dynamic team committed to guest satisfaction and operational excellence.

Benefits

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Company Paid Life Insurance

Company Paid Short Term and Long Term Disability Insurance

Qualifications

• Experience in food and beverage service.
• Ability to follow health and sanitation standards.

Responsibilities

• Deliver exceptional service to guests following Sonesta G.U.E.S.T. standards.
• Prepare and monitor food and beverage items for service.
• Maintain cleanliness and organization of work areas.

Skills

Customer Service

Food Preparation

Sanitation Standards

Job description

Sonesta Hotels International Corporation

The Bistro/ Barista Supervisor is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Bistro/Barista Supervisor sets-up, services, and breaks-down the food and beverage areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel.

Job Description

Job Description

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary.
• Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods.
• Prepare salads, sandwiches, soups for sale in the shoppe.
• Proactively welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary.
• Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
• Maintain clean, neat, and well-organized work and buffet areas, which includes but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles, clean and clear tables as needed.
• Check the working condition of equipment and machinery in accordance with specifications. Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors.
• Assist in the set-up and breakdown all meeting rooms. Serve, maintain, and clean for all food and beverage service as part of all hotel meetings.
• Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements.
• Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state and local laws, brand standards and hotel requirements.
• Perform other duties as assigned.

Additional Job Information/Anticipated

Pay Range

Early morning shifts starting at 5am and ending at 11am. Evening shifts coming soon

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.