Biscuits & Bird Team Trainer - Up to $17/hour

Boddie-Noell Enterprises, Inc.; Virginia Beach (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k)

Employee discount

Flexible schedule

Paid time off

Referral program

Tuition reimbursement

Job summary

Boddie-Noell Enterprises, Inc. is seeking a Restaurant Team Trainer in Virginia Beach to train new hires and existing team members in front- and back-of-house procedures, ensuring safe operations, consistent food quality, and exceptional guest service.

You will welcome, train, and coach staff, model the Biscuits & Bird standards of friendly, fast, accurate service, and work with shift leaders to address training needs. Evening shifts are not available for this position.

Qualifications

• Experience training team members in front- and back-of-house operations.
• Ability to model standards for food quality, hospitality, and safety.
• Strong communication to train, coach, and give feedback.

Responsibilities

• Welcome, train, and coach new team members on food preparation, service, and hospitality standards.
• Model the Biscuits & Bird way — friendly, fast, accurate, and always with care.
• Ensure training materials and routines are followed for quality and consistency.
• Partner with shift leaders to identify and address training needs.
• Deliver feedback and recognition to encourage growth and confidence.
• Maintain a clean, safe training environment and support daily operations.

Skills

Training delivery

Coaching

Food service

Guest service

Safety standards

Organization

Job description

*biscuits & bird will close every day at 3pm. **THERE ARE NO EVENING SHIFTS AVAILABLE FOR THIS POSITION!**Job Purpose Statement:*The Restaurant Team Trainer supports restaurant success by training new hires and existing team members in all front- and back-of-house procedures, ensuring the restaurant delivers safe operations, consistent food quality, and exceptional guest service.*Essential Job Functions:** Welcome, train, and coach new team members on food preparation, service, and hospitality standards.* Model the Biscuits & Bird way — friendly, fast, accurate, and always with care.* Ensure training materials, checklists, and routines are followed for consistency and quality.* Partner with shift leaders and managers to identify and address training needs.* Deliver feedback and recognition that encourages growth and confidence.* Maintain an organized, clean, and safe training environment.* Demonstrate expert knowledge of menu items, recipes, and beverage preparation.* Support daily operations — from opening prep to closing routines — as a role model of excellence.* Help drive team engagement and uphold our culture of positivity, teamwork, and accountability.*Professional Conduct** Uphold company values of Respect, Honesty, Trust, Excellence, Teamwork, and Diversity.* Arrive on time, in uniform, and ready to lead with positivity.* Demonstrate professionalism, integrity, and a people-first attitude in every interaction.*Personal Attribute Expectations** Leads by example to create a positive, motivating, and respectful work environment.* Communicates clearly, respectfully, and frequently with team members and management.* Supports the daily execution of restaurant operations, including food quality, safety, and cleanliness standards.* Identifies challenges quickly and takes initiative to resolve them effectively.* Holds self and team accountable for results, behaviors, and brand standards.* Maintains high standards for product quality, accuracy, and presentation.* Champions a guest-first mindset in every decision and interaction.*Key Attributes** Exceptional attention to detail to maintain consistency in product preparation and cleanliness.* Strong organization skills for effective workspace management. Keep inventory organized to maintain an efficient workstation.* Strong guest service orientation with a friendly, positive attitude.* Ability to work efficiently and follow routines or checklists for recurring QSC tasks.*Consistently exhibit the actions/behaviors which best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; and always represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.*\\* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act.Pay: Up to $17.00 per hourBenefits:* 401(k)* Employee discount* Flexible schedule* Paid time off* Referral program* Tuition reimbursementWork Location: In person