Birth Center Inpatient Clerk — Patient Care Support

University Of Michigan; Ann Arbor (MI); Hybrid; USD 25,000 - 30,000; Full time

Job summary

The University of Michigan's Michigan Medicine is seeking an Inpatient Unit Clerk for the Women’s Birth Center to provide excellent customer service to patients and clerical support to nurses and doctors. This communication-heavy role includes rotating weekends and alternating holidays.

You will interact with patients and staff, admit/transfer/discharge patients, and manage census and infant security with a trained, cooperative team. Hybrid work options may be available.

Qualifications

• Completion of a High School Diploma or equivalent.
• Basic computer skills.
• Effective communication & interpersonal skills.
• Ability to problem solve.
• Ability to multitask & prioritize tasks based on level of importance.
• Training is required for a minimum of 4 or 5 days per week.

Responsibilities

• Admit, transfer, and discharge patients in the Women's Birth Center
• Receive and assist patients and visitors, providing excellent customer service
• Answer patient calls in a professional and timely manner
• Respond to emergent situations in a calm and professional manner; utilizing predefined processes
• Procure supplies, equipment, and services for patients
• Maintain census information
• Monitor infant security system
• Communicate effectively and in a timely manner with staff

Skills

Interpersonal skills

Written and verbal communication

Multitasking

Prioritization

Problem solving

Basic computer skills

Education

High School Diploma or equivalent

Job description

The University of Michigan's Michigan Medicine is seeking an Inpatient Unit Clerk for the Women’s Birth Center to provide excellent customer service to patients and clerical support to nurses and doctors. This communication-heavy role includes rotating weekends and alternating holidays.

You will interact with patients and staff, admit/transfer/discharge patients, and manage census and infant security with a trained, cooperative team. Hybrid work options may be available.