Biotech Inside Sales Pro: Growth & Solutions

Biosynth; United States; On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Incentives based on performance

Career development opportunities

Job summary

Biosynth in the United States is seeking an Inside Sales Specialist to drive revenue by managing inbound inquiries, qualifying leads, and supporting the sales team with technical product knowledge.

You will build customer relationships across academic, biotech, pharma, and industrial segments, provide pricing and application insights, and help expand our e-commerce channel. Fluency in English required; CRM experience preferred.

Qualifications

• Bachelor’s or Master’s degree in Biochemistry, Chemistry, Life Sciences, Biotechnology, or related field.
• Experience in inside sales, customer support, or technical sales in life science or chemical company is preferred.
• Knowledge of biochemical reagents, fine chemicals, or research products is strongly preferred.
• Strong customer orientation with excellent communication and relationship-building skills.
• Ability to translate technical product information for customers.
• Experience with CRM systems (Salesforce, HubSpot, Microsoft Dynamics) is an advantage.
• Fluency in English; additional European languages are an asset.

Responsibilities

• Manage and respond to inbound inquiries, quotations, and requests for product information.
• Proactively develop and qualify leads through outbound calling, email campaigns, and digital tools.
• Build and maintain customer relationships across academic, biotech, pharma, and industrial segments.
• Provide product recommendations, application insights, and pricing aligned with commercial strategy.
• Help grow our e-commerce channel guiding customers on account creation.
• Assist in creating pricing lists for platform channels and resellers in North America.
• Prepare and follow up on quotes, tenders, and contract pricing.
• Track opportunities and customer interactions in the CRM system, ensuring data accuracy.
• Meet or exceed quarterly and annual sales targets, including revenue, margin, and KPIs.
• Identify upsell/cross-sell opportunities and monitor market dynamics.
• Collaborate with Product Management for feedback on gaps, pricing, and opportunities.
• Support marketing campaigns by converting leads and providing insights.

Skills

Customer orientation

Communication skills

Technical sales

Lead qualification

Account management

Education

Bachelor’s degree in Biochemistry, Chemistry, Life Sciences, Biotechnology, or related field

Master’s degree in Biochemistry or related field

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Biosynth in the United States is seeking an Inside Sales Specialist to drive revenue by managing inbound inquiries, qualifying leads, and supporting the sales team with technical product knowledge.

You will build customer relationships across academic, biotech, pharma, and industrial segments, provide pricing and application insights, and help expand our e-commerce channel. Fluency in English required; CRM experience preferred.