Biopharma Production Systems Specialist

Avantor; Rhode Island; Remote; USD 120,000 - 170,000; Full time

Job summary

Avantor is seeking a Biopharma Production Systems Specialist (BPSS) to support customers across the greater Boston/New England region and Canada from a remote field-based role. You will consult with customers, provide technical sales support, and drive business development for Avantor's Biopharma Production hardware platforms and consumables.

You will partner with the regional Biopharma Production team to develop territory strategies, manage the sales pipeline, deliver demonstrations, and close

Qualifications

• Bachelor's degree in Biology, Chemistry, Engineering or life sciences; Masters preferred.
• Minimum 5 years in biopharma manufacturing or supplying technical products.
• Minimum 1 year in a Sales role.
• Full Driver's license; travel up to five days/week; 50% travel; occasional international travel.
• Strong knowledge of MS Office (PowerPoint, Excel, Word).
• Preferred: 6-8 years in biopharma manufacturing; 3 years in Sales.

Responsibilities

• Sales Strategy - Create and execute territory and account-based strategies to accelerate pipeline development and establish new customers in hardware platforms and consumables.
• Pipeline Management - Lead pipeline opportunities via CRM and BI tools, including needs gathering, strategy, proposals, demos, and pricing terms.
• New Business Generation - Raise regional awareness through opportunity nurturing and promotional activities.
• Relationship Management - Ensure post-sale satisfaction and build a network of successful users.
• Product Strategy - Collaborate with Product Management to define commercial product strategies and monitor success.
• Sales Team Effectiveness - Foster learning and information sharing; support training.
• Sales Process Administration - Use CRM for reporting; track sales cycle and forecast.
• Dynamic Support - Participate in other special projects as assigned.

Skills

Biopharma manufacturing experience

Sales experience

Customer consultation

Willingness to travel

Communication skills

Education

Bachelor's degree in Biology, Chemistry, Engineering or life sciences concentration

Master's degree is a plus

Tools

MS Office

Job description

As a Biopharma Production Systems Specialist (BPSS) at Avantor, you will play a pivotal role in supporting customers as they work to bring life-changing therapies to patients. The BPSS is responsible for customer consultation, technical sales support, and business development activities for Avantor's Biopharma Production hardware platforms and associated consumables throughout the assigned territory. Systems Specialists partner closely with the regional Biopharma Production team to develop and execute territory and account-based strategies that drive growth and achieve business objectives.

This is a remote, field-based role supporting customers throughout the greater Boston/New England region and Canada, as the key markets within the territory. Due to the territory coverage, candidates may reside anywhere within the New England region, with the ability to travel regularly throughout the assigned geography. Travel is expected to be approximately 50%.

This position is aligned to the Biopharma Production Business Unit and reports directly to the Regional Director of Biopharma Production Sales.

What we're looking for

• Education: Bachelor's degree in Biology, Chemistry, Engineering or relevant life/sciences concentration(s);Masters degree is a plus.
• Experience: Minimum 5 years in biopharmaceutical manufacturing or supplyingtechnical products to the biopharma industry or similar/relevant experience.
  • Minimum 1 year in a Sales role.
  • Full Driver's license.
  • Willingness and ability to travel to customer locations up to five days per week based on business and customer needs.
  • Travel is expected to average approximately 50% of the time, with occasional international travel as business needs require.
• Collaboration Tool: Strong knowledge of MS Office applications (PowerPoint, Excel, and Word).
• Preferred Qualifications:
  • 6-8 years experience in biopharmaceutical manufacturing or supplyingtechnical products to the biopharma industry.
  • 3 years in a Sales role.

How you will thrive and create an impact

The BPSS is viewed by both the company and customers as a technical expert in the production ofbiologics (e.g. Upstream manufacture, Downstream manufacture and Fill & Finish). They shouldhave strong written and verbal communication skills and excel in establishing, maintaining, andgrowing business relationships with customers. They will actively lead initiatives with theircolleagues to identify, develop, and close new business opportunities for their assigned regionalBiopharma Product Sales team.

• Sales Strategy - Create and execute effective territory and account-based strategies toaccelerate pipeline development and establish new customers to exceed territory businessgoals for hardware platforms and associated consumables.
• Pipeline Management - Take a leading role in the management of pipeline opportunitiesfollowing the qualification stage by using our CRM platform and associated businessintelligence (BI) tools. Key responsibilities include customer consultation and requirementsgathering, opportunity strategy and proposal creation, presentation of Avantor valueproposition, execution of technical product demonstration and negotiation of final contractterms and pricing.
• New Business Generation - Raise regional awareness through the support of opportunitynurturing and promotional activities such as technical presentations and applicationsdevelopment to establish credibility with technical end-users.
• Relationship Management - Ensure post-sale customer satisfaction and maintenance of anetwork of successful users to encourage long-term adoption of Biopharma ProductionHardware and associated consumables. Play a role in customer relationship mapping toidentify end-users of our products and systems.
• Product Strategy - Partner closely with Product Management and Strategic Marketing todefine commercial product strategies and help monitor the success of these strategiesusing available CRM and BI tools.
• Sales Team Effectiveness - Foster an environment of continuous learning and informationsharing across the team. Support Sales Operations and Strategic Marketing to develop anddeliver sales training.
• Sales Process Administration - Use CRM system for consistent reporting and informationexchange. Closely track the sales cycle, competitive position, forecasted sales and win/lossresults to support business insights and sales strategy refinement.
• Dynamic Support - Participate in or lead other special projects or duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

• Goal-oriented, self-motivated team player capable of handling multiple prioritiessimultaneously.
• Innovative mindset and ability to form effective growth strategies.
• Ability to be flexible in a fast-changing environment and work effectively under pressure.
• Comfortable navigating within a matrix to ensure projects are established, maintained andexecuted in an efficient manner.
• Strong public speaking and presentation abilities, particularly for complex subject matter.
• Excellent communication skills; both verbal and written English.
• Strong demonstration of collaboration across all functions and levels within anorganization.

#LI-Remote

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.