Senior Director, Biopharma Application Services

Avantor; Juneau (AK); On-site; USD 180,000 - 250,000; Full time

Job summary

Avantor is seeking a Sr. Director to lead a globally coordinated Biopharma Application Services team, driving opportunities across the Biopharma Production Commercial Portfolio, including fluid handling, chemicals, and serums.

This role combines technical depth with commercial insight to deliver integrated solutions. You will partner with commercial, marketing, product management, engineering, NPI, quality, and operations, mentoring experts and guiding strategic initiatives, while traveling up

Qualifications

• Experience working in a matrixed environment coordinating large projects across multiple functional disciplines.
• Experience in high level negotiation with customers.
• Minimum 15+ years of experience in biopharmaceutical manufacturing or supplying technical products to the same.
• Project management skills: demonstrate ability to push projects to finish line with planning and execution.
• Up to 50% travel domestically and globally required.

Responsibilities

• Develop a globally coordinated team of application specialists to drive business opportunities across Biopharma Production Commercial Portfolio.
• Provide technical services, application expertise, and project management to regional commercial teams.
• Collaborate with commercial, marketing, product management, engineering, NPI, quality, and operations to address customer needs.
• Lead and mentor a team of technical experts across Avantor’s Biopharma Production pipeline.
• Partner with regional commercial teams on large strategic opportunities and customer engagements with C‑Suite executives.

Skills

Matrixed environment experience

High-level negotiation

Project management

Cross-functional coordination

Education

Bachelor’s degree or equivalent

Job description

Sr. Director, Biopharma Application Services

The Sr. Director, Biopharma Application Services is responsible for the administration and development of a globally coordinated team of application specialists to drive business opportunities that integrate applications, products, capabilities, and innovations for the entire Biopharma Production Commercial Portfolio including Fluid Handling Solutions, Chemical and Serum businesses. This role will provide technical services, including application expertise, commercial experience, and project management skills to the regional commercial teams to win new business opportunities. This role will liaise with all commercial, marketing, product management, engineering, NPI, quality, and operations to bring novel solutions and knowledge that addresses immediate and long-term customer needs in alignment with the BPP business strategy. This role requires experience in Biopharma Technology and Bioprocess Production leveraging both strong technical acumen and commercial expertise.

What we are looking for

• Bachelor’s degree or equivalent/applicable experience; graduate degree a plus
• Experience working in a matrixed environment and coordinating large projects across multiple functional disciplines
• Experience in high level negotiation with customers
• Minimum 15+ years of experience in biopharmaceutical manufacturing or supplying technical products to the same
• Project management skills: have demonstrated ability to push projects over the finish line with sound planning and persistent execution; understand how to align resources, seek input of key constituents, and manage others to achieve desired results
• Up to 50% travel both domestically and globally required

Who you are

• Ability to recognize need for change and employ appropriate strategies to facilitate change
• Ability to be flexible in fast-changing environment and to work well under pressure
• Self‑motivated team player and able to handle multiple priorities simultaneously
• Excellent communication skills both verbal and written with all levels of organization
• Strong demonstration of collaboration across all functions and levels within organization
• Strong understanding of BioProcess manufacturing methods, equipment, and procedures
• Knowledge of FDA/USP regulatory as well as industry requirements for plastic products used in the single‑use bioprocess marketplace
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Strong leadership and mentorship capabilities for a team of technical experts

How you will thrive and create an impact

• Develop a team of subject matter experts knowledgeable of all product offerings across the entire Biopharma workflow to support product and commercial growth
• Create a team to provide long‑term technical support and services to support our systems business
• Develop the current technical support team to move into support for the chemicals portfolio
• Lead and provide mentorship to a team of technical experts to support product and workflow technical related questions to our end customers across the BPP
• Work with the SVP of commercial to produce strategies for business growth in key application areas
• Drive coordination with product management and business leaders on Avantor’s key application strategy
• Actively participate in industry groups and forums, author and present at conferences as a technical expert
• Build a BPP harmonized technical applications library to support our proprietary products and customers with tech bulletins, specification sheets, protocols, white papers, and scientific articles
• Provide thought leadership to the overall development of our proprietary products within Biopharma Production
• Identify and develop new business opportunities for complex fluid handling solutions, expanding our proprietary offerings in high growth workflows
• Drive coordination between existing and new application testing labs globally
• Collaborate with strategic marketing to identify key market and workflow insights that can be used to create differentiated value propositions for Avantor’s proprietary offering
• Collaborate with commercial sales leaders in each region to help develop regional business plans
• Liaise with NPI and R&D to identify new products to fill gaps in Avantor’s Biopharma Production value proposition
• Partner with regional commercial teams on large strategic BPP opportunities through customer visits and presentations to C‑Suite executives
• Lead technical sales training programs, detailing products, determining customer needs and requirements, and making recommendations to prospects and customers
• Deliver technical BPP proposals to customers by illustrating Avantor’s value proposition as an integrated solution provider
• Advance business growth by providing insights to internal NPI, engineering and product management teams to develop products and services that meet or exceed customer needs
• Build and nurture relationships with senior key decision makers at existing and potential customers
• Design and perform both application and product‑relevant testing to drive commercialization of new products through the L3 product launches
• Develop and present relevant product application data and collateral to drive volume and sales growth, demand, and profitability in alignment with the BPP long‑term growth strategy
• In partnership with corporate strategy, support M&A target identification and foster relationships with potential targets

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non‑Discrimination Provision.