Biomedical Equipment Technician II - Field Service On-Call

Compass Group USA; Statesville (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Intelas, a Compass Healthcare company, seeks a Biomedical Equipment Technician for hospital field service. You will perform maintenance, inspections, and service scheduling across patient care equipment, ensuring regulatory compliance and uptime.

The role emphasizes independent work, strong communication, and on-call availability, with opportunities to train staff and participate in quality improvement initiatives. This is a full-time on-site position supporting healthcare facilities.

Qualifications

• Associates degree in electronics/biomedical equipment technology or equivalent experience.
• 3 years servicing clinical/patient care equipment in a hospital environment.
• For field service roles with travel, valid driver’s license required.
• Ability to work independently with some supervision.
• Good communication and strong customer service skills.
• Good organization and time management skills.
• Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets.
• Strong troubleshooting skills.
• Ability and willingness to serve on-call duty as required.
• Strong team orientation and work ethic.

Responsibilities

• Performs planned maintenance and electrical safety inspections on equipment in compliance with standards.
• Manages all assigned equipment and schedules service.
• Performs pre-acceptance inspections and develops PM procedures; maintains files.
• Ensures test equipment is calibrated properly.
• Responds to calls from clinical departments to evaluate and rectify issues.
• Researches and initiates orders for repair parts within budget.
• Maintains purchase order logs and validates invoices for payment.
• Provides informal training to equipment users and staff.
• Makes recommendations on service strategies and keeps supervisor informed.
• Participates in Quality Improvement and Risk Management initiatives.
• Maintains an orderly and functional work environment.
• Provides emergency on-call responsibilities as needed.
• Documents all asset actions per department practices.
• Collaborates with technical staff in meetings to share updates.

Skills

Customer service

Communication

Time management

Independence

Troubleshooting

On-call

Teamwork

Work ethic

Education

Associates degree/electronics/biomedical equipment tech

Tools

Service history software

Job description

Intelas, a Compass Healthcare company, seeks a Biomedical Equipment Technician for hospital field service. You will perform maintenance, inspections, and service scheduling across patient care equipment, ensuring regulatory compliance and uptime.

The role emphasizes independent work, strong communication, and on-call availability, with opportunities to train staff and participate in quality improvement initiatives. This is a full-time on-site position supporting healthcare facilities.