Biomedical Equipment Field Service Tech I

Compass Group USA; Chicago (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Benefits

Job summary

Intelas, a Compass Healthcare company, is seeking a Field Service Technician to service patient care and related equipment across our hospital client base. You will perform maintenance, inspections, and troubleshooting to ensure uptime and regulatory compliance.

Join a team that supports growth, on-call duties, and collaboration with clinical staff. A2-level electronics/biomedical tech degree is preferred, with 1–3 years hospital equipment service and a valid driver’s license for travel.

Qualifications

• Associates degree in electronics/biomedical equipment technology, military training or equivalent experience.
• 1-3 years servicing clinical/patient care equipment in a hospital environment.
• For field service positions requiring travel, valid driver’s license is required.
• Ability to work independently with some supervision.
• Good communication and strong customer service skills.
• Working knowledge of computer applications pertaining to tracking service histories and producing reports on assets.
• Good trouble-shooting skills.
• Ability and willingness to serve on-call duty as required.
• Strong work ethic and ability to work as a member of a team.

Responsibilities

• Performs planned maintenance and electrical safety inspections on a broad range of patient care and selected support equipment in compliance with established standards.
• Manages all assigned equipment and schedules service.
• Performs pre-acceptance inspections and develop PM procedures on equipment; maintains files on procedures and manuals.
• Ensures test equipment is working properly and calibrated within established intervals.
• Responds expeditiously to calls from clinical departments to evaluate and rectify valid operator complaints and concerns.
• Researches and initiates orders for repair parts, working within established budget parameters.
• Maintains purchase order log and validate invoices for payment (field service personnel only).
• Provides informal training to equipment users and Crothall Services Group staff as requested or when circumstances dictate.
• Makes recommendations to the Department Manager regarding service strategies on equipment; keeps supervisor informed of activities, needs and problems.
• Participates in the Quality Improvement / Risk Management program by gaining an understanding of the issues and concerns of customers and making recommendations for improvement.
• Maintains an orderly and functional work environment.
• Provides emergency on-call responsibilities as needed.
• Documents all significant asset related actions in compliance with department practices.
• Collaborates with fellow technical personnel in department meetings to ensure they are kept abreast of technical updates and/or device related problems.

Skills

Field service experience

Troubleshooting

Customer service

On-call readiness

Education

Assoc degree electronics/biomedical equipment tech

Job description

Intelas, a Compass Healthcare company, is seeking a Field Service Technician to service patient care and related equipment across our hospital client base. You will perform maintenance, inspections, and troubleshooting to ensure uptime and regulatory compliance.

Join a team that supports growth, on-call duties, and collaboration with clinical staff. A2-level electronics/biomedical tech degree is preferred, with 1–3 years hospital equipment service and a valid driver’s license for travel.