Bio-Med Technician I

Novant Health; Wilmington (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Novant Health is seeking a Biomedical Technician to support the Bio-Med team at New Hanover Regional Medical Center. The role focuses on hands-on preventive and corrective maintenance of diverse medical equipment, with increasing responsibility in planning, research, and technical training for clinical staff.

The technician will collaborate across service areas, document issues, and coordinate vendor services.

Qualifications

• High School Diploma or GED required; electronics equipment maintenance experience required.
• 2 years' electronics equipment maintenance experience is expected.
• Associate Degree (2-year) preferred; if completed, no additional experience may be required.

Responsibilities

• Perform preventive and corrective maintenance on a wide range of medical equipment and technologies.
• Participate in equipment planning, research, and technical consultation for clinical staff.
• Coordinate vendor services and special projects within assigned service areas.
• Document issues and follow-up corrective actions on work orders; train equipment users as needed.
• Coordinate new equipment evaluations and installations; assist with acceptance testing.

Education

High School Diploma or GED

Electronics equipment maintenance experience

Associate Degree (2 year) preferred

Job description

What We Offer

Works under the direction of the Bio-Med Manager. The Biomedical Technician functions as part of the Bio-Med team providing medical equipment and technology management services to New Hanover Regional Medical Center. The majority of this job is hands‑on equipment preventive and corrective maintenance on a broad array of medical equipment and technologies. Increasing aspects of the job are administrative and consultative: participating in equipment and resource planning and allocation; doing research, providing technical consultation, assistance, and training to clinical and other organizational personnel; participating on projects, improvement teams involving technology; managing vendor services; and coordinating special projects and activities in assigned service areas.

What You’ll Do

• Works as a member of the Bio-med team so a high level of communication, cooperation, and coordination are required to complete work, share information, allocate resources, develop policies and procedures, resolve problems, and pursue quality/performance improvement opportunities.
• Works as a member of the Bio-med team so a high level of communication, cooperation and coordination are required to complete work, share information, allocate resources, develop policies and procedures, resolve problems, and pursue quality/performance improvement opportunities.
• Functions under continual time pressures: to respond to stat calls; to identify and correct problems; to return critical equipment and systems to service.
• Performs and documents preventive maintenance inspections on assigned equipment to include physical, functional, calibration, and electrical safety checks.
• Performs incoming inspections of all medical equipment items entering the system including new, leased, loaned, rented, physician or patient owned.
• Serves as a contact person and coordinator of activities and information for assigned service areas. Interacts with service area personnel, services on work teams as needed; Communicates status of service area activities to Bio-med manager, supervisor and/or team as appropriate.
• Documents all operator induced equipment problems and follow-up corrective activity on work order. Instructs individuals and groups of equipment users on proper and safe use of equipment on informal ad hoc basis. Schedules formal in‑service training programs, coordinates, and attends vendor training; provides follow‑up to vendor training. Research, develop and teach operator training programs as required.
• Coordinates new equipment evaluations in conjunction with Bio-med manager and user departments. Provides technical assessment and recommendations on purchase options.
• Coordinates new equipment installations including: receiving, acceptance testing, cable pulling, physical installation, coordination of maintenance and vendor installation activities, operator education and excess equipment removal.
• Job may require personnel to drive a hospital own vehicle to maintain offsite equipment. A copy of your driver’s license will be kept for departmental competency records and updated annually. If a hospital vehicle is not available personal vehicles may be used in accordance with hospital policy. All mileage on personal vehicles will be reimbursed per hospital policy.

What We’re Looking For

• Education: High School Diploma or GED, required. High School Diploma or equivalent 2 years’ of electronics equipment maintenance experience required. 2 Year / Associate Degree, preferred. If Associates Degree or completion of a Military school program, no experience required.
• Experience: 2 years in Healthcare related experience, preferred.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

177926