Bingo Operations Lead

Turning Stone Enterprises; Town of Verona (NY); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

Paid weekly

Variety of schedules

Paid time off

Tuition assistance

Career-building professional dev.

Discounts from dining to concerts

Team Member appreciation events

Quality healthcare and dental benefits

Robust 401k retirement plan

Dealer School

Finance Scholarship Program

Job summary

Turning Stone Enterprises is seeking a Bingo Assistant Shift Manager to help lead daily bingo operations in a fast-paced environment at Turning Stone Resort Casino in New York. You will train and supervise staff, manage scheduling, cash handling, and compliance while delivering a welcoming guest experience.

The role requires 2 years in Bingo/Gaming and at least 1 year of supervisory experience, with strong guest service and communication skills. College degree preferred.

Qualifications

• High School Diploma required; college degree preferred.
• Two years of Bingo or Gaming experience required.
• One year of supervisory/management experience required.
• Excellent guest service and communication skills.
• Money handling experience with basic math skills required.
• Working knowledge of Microsoft Office including Word and Excel.
• Basic understanding of Title 31, MICS and gaming regulations.

Responsibilities

• Oversee daily bingo operations including training, scheduling, cash/credit handling, balancing and reports.
• Work with the Senior Shift Manager to resolve guest and team disputes and variances.
• Lead a team of Bingo Supervisors, Seniors, Callers and Clerks.
• Model positive behavior and promote a fun, welcoming atmosphere for guests and team members.

Skills

Leadership

Guest service

Verbal & written communication

MS Office (Word, Excel)

Education

High School Diploma

College degree preferred

Tools

Microsoft Office

Job description

Turning Stone Enterprises is seeking a Bingo Assistant Shift Manager to help lead daily bingo operations in a fast-paced environment at Turning Stone Resort Casino in New York. You will train and supervise staff, manage scheduling, cash handling, and compliance while delivering a welcoming guest experience.

The role requires 2 years in Bingo/Gaming and at least 1 year of supervisory experience, with strong guest service and communication skills. College degree preferred.