Bingo Caller & Guest Services Associate

Grand Casino Mille Lacs; Onamia (MN); On-site; USD 20,664 - 27,552; Full time

Job summary

Grand Casino Mille Lacs is seeking a Bingo Attendant to balance bank drawers, handle payouts, and call games accurately on the Bingo floor. You will assist Guests, explain game rules, and maintain records of transactions with attention to security and controls.

Work involves promoting positive guest relations, maintaining equipment, and supporting floor operations during sessions. You must follow gaming regulations and company policies while delivering engaging, efficient service.

Qualifications

• Balance bank drawers and handle guest payouts with accuracy.
• Explain games and rules clearly to guests.
• Maintain transaction records and inventory.
• Adhere to gaming regulations and internal controls.

Responsibilities

• Balance bank drawers at end of shift.
• Promote guest relations with professional service.
• Announce bingo games at a comfortable pace.
• Verify winning combinations and payouts.
• Set up and stock bingo supplies.
• Maintain equipment and report issues.

Skills

Cash handling

Customer service

Attention to detail

Verbal communication

Teamwork

Job description

Grand Casino Mille Lacs is seeking a Bingo Attendant to balance bank drawers, handle payouts, and call games accurately on the Bingo floor. You will assist Guests, explain game rules, and maintain records of transactions with attention to security and controls.

Work involves promoting positive guest relations, maintaining equipment, and supporting floor operations during sessions. You must follow gaming regulations and company policies while delivering engaging, efficient service.