Bingo Caller & Customer Experience Pro

Suncoast Hotel and Casino; Las Vegas (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Bingo Associate to sell bingo cards, maintain the bank, and assist players in learning and playing the game. Responsibilities include caller duties, announcing winnings, and distributing prizes.

You will move through seating areas to collect cards and balance boards, with other duties as assigned by management. The role emphasizes customer service, accuracy in cash handling, and the ability to operate under guidance while maintaining a friendly, engaging

Qualifications

• Must be at least 21 years of age.
• Six (6) months of experience preferred.
• Must be able to stand and/or walk for extended periods of time during shift.
• Must be able to lift 25 pounds.
• Must have excellent communication and customer service skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Sell bingo cards to customers and accurately maintain bank.
• Assist customers in learning and playing bingo by providing information and instructions.
• Perform caller duties, including calling out numbers over microphone, providing instructions and announcing the amount of money to be won.
• Verify winning cards and distribute winnings, following established cash handling procedures.
• Reach for bingo balls while using machines and retrieve dropped bingo balls.
• Travel through customer seating aisles to collect winning cards, balance and carry bingo boards.
• Other duties as assigned by management.

Skills

Customer service

Communication skills

Job description

Boyd Gaming Corporation is seeking a Bingo Associate to sell bingo cards, maintain the bank, and assist players in learning and playing the game. Responsibilities include caller duties, announcing winnings, and distributing prizes.

You will move through seating areas to collect cards and balance boards, with other duties as assigned by management. The role emphasizes customer service, accuracy in cash handling, and the ability to operate under guidance while maintaining a friendly, engaging