Biltmore House Maintenance Support Staff II - Flex

BWM Biltmore Workforce Management; United States; On-site; USD 20,000 - 29,000; Full time

Job summary

Biltmore Estate seeks a Support Services Staff II to perform general maintenance across Biltmore House and other historic structures, including plumbing, electrical, painting, stone cleaning, pressure washing, gutter cleaning, and light carpentry. Typical hours are Monday–Friday from 6am to 4:30pm, about 20–29 hours per week, with an emphasis on safety and quality workmanship.

A high school diploma and a valid driver’s license are required, with 2+ years in maintenance preferred.

Qualifications

• High school diploma required; additional education and/or certifications preferred.
• At least two years of maintenance experience; three years preferred, including historic structures.
• Experience with carpentry, HVAC, plumbing, and/or electrical systems; trade licenses preferred.
• Strong planning, organizational and time-management skills with attention to detail.
• Ability to work both independently and in a team; take direction and follow instructions.
• Ability to operate various equipment, tools, and machinery safely.
• Comfortable assisting guests and responding to inquiries in line with Biltmore standards.
• Must have a valid driver's license, be at least 19, and have a clean driving record.

Responsibilities

• Repair plumbing systems in Biltmore House and historic structures.
• Perform basic electrical repairs.
• Carry out basic carpentry tasks.
• Set up and break down Special Projects.
• Follow all safety rules and regulations.
• Support moving collections as needed.

Skills

Maintenance experience

Planning & time management

Teamwork

Guest service

Equipment operation

Attention to detail

Problem solving

Driver's license

Safety compliance

Education

High school diploma

Trade certifications preferred

Tools

Carpentry tools

HVAC tools

Electrical tools

Job description

Job Description The starting pay range for this position begins at $17.85/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Flex: A position working an average of 20-29 hours per week (between 1000 - 1559 hours/year).

Support Services Staff IIs perform general maintenance in Biltmore House and other historic structures on Biltmore Estate including, but not limited to: general plumbing, electrical, painting, stone cleaning, pressure washing, gutter cleaning, and light carpentry. Assisting other departments such as Floral, Museum Services and Housekeeping. Schedule can vary, but is generally Monday-Friday from 6am - 4:30pm.

Requirements:

• 1. High school diploma. Additional education, training, and/or certification(s) preferred.
• 2. At least two (2) years of previous maintenance experience required. The preferred candidate will have three (3) years of experience, including working with historic structures.
• 3. Must have prior experience with repair/maintenance for carpentry, HVAC, plumbing, and/or electrical systems. Trade certifications and/or licenses are preferred.
• 4. Strong planning, organizational, project and time management skills, with excellent attention to detail and a focus on quality.
• 5. Ability to be proactive and take initiative as well as work effectively both individually and as part of a team.
• 6. Ability to take direction and understand and execute instructions successfully.
• 7. Ability to operate various equipment, tools, and machinery.
• 8. Should be comfortable with responding to guest questions and requests in a manner consistent with Biltmore standards.
• 9. Must have a valid driver’s license, be at least 19 years of age, and have a clean driving record for the past three years.

Essential Job Duties:

• 1. Repair work on the plumbing system in Biltmore House and other historic structures.
• 2. Basic electrical repairs.
• 3. Perform basic carpentry skills.
• 4. Set up and break down Special Projects.
• 5. Follow all safety rules and regulations.
• 6. Moving Collections Physical Requirements:

Physical Requirements:

• 1. Must be able to lift/push/pull up to 50 pounds frequently and up to 100 pounds on a regular basis with assistance.
• 2. Ability to stand/walk for extended periods of time.
• 3. Ability to climb ladders, stairs, and/or scaffolding.
• 4. Ability to reach overhead, bend, squat/kneel.
• 5. Ability to work both inside and outdoors in all types of weather conditions with fluctuations in temperature.

Biltmore is interested in people who strive for excellence; who are committed to working together, supporting each other, and sharing a sense of stewardship to protect this special place. Our employees shape and enrich extraordinary experiences for guests, using judgment and skills based on our Vanderbilt-inspired legacy of hospitality.

We invite you to join our dedicated team.

An offer of employment is conditional upon the result of a security background check, reference checks, and—for certain positions—a drug screen, a physical examination, credit report, and/or driving record report prior to the commencement of employment.