Billing & Ticketing Specialist

Select Water Solutions; Williston (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid vacation days & holidays

401(k) with company match

Referral bonus with no cap

Paid training

Job summary

Select Water Solutions seeks a diligent Ticketing Coordinator to manage the end-to-end ticketing process—from invoice creation to distribution. You will handle a high volume of transactions, coordinating with internal teams and external customers to ensure accurate billing and timely processing.

You will review pricing, post tickets via customer portals/EDI, assist Credit and Collections with disputes, and help month-end close. Excellent Excel and communication skills are essential in this role.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong communication skills (verbal & written).
• Attention to detail and ability to multitask in a fast-paced environment.
• Ability to perform basic arithmetic and 10-key by touch.

Responsibilities

• Review ticket pricing daily and route for manager review.
• Review customer requirements/pricing before generating tickets.
• Process tickets per customer requirements promptly.
• Assist Credit and Collections with disputes and inquiries.
• Review rejected/disputed tickets daily and correct as needed.
• Submit tickets into customer portals/EDI.
• Coordinate with other departments to resolve discrepancies.
• Assist with month-end closing.
• Maintain awareness of customer payment requirements.
• Communicate pricing changes to Operations and AR teams.
• Run daily reports to identify ticketing issues and ensure accuracy.

Skills

Excel

Communication

Attention to detail

Organizational skills

Multitasking

10-key by touch

Education

High school diploma / GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Select Water Solutions seeks a diligent Ticketing Coordinator to manage the end-to-end ticketing process—from invoice creation to distribution. You will handle a high volume of transactions, coordinating with internal teams and external customers to ensure accurate billing and timely processing.

You will review pricing, post tickets via customer portals/EDI, assist Credit and Collections with disputes, and help month-end close. Excellent Excel and communication skills are essential in this role.