Billing Team Lead — Technical Operations & Analytics

Wheels, LLC; Schaumburg (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Wheels, LLC seeks a Team Lead, Technical Billing to coordinate daily tasks, mentor Billing Technicians, and ensure timely client pricing changes. This role serves as weekend billing lead and acts as a functional SME for daily tasks and monthly audits with client invoicing.

The position emphasizes data accuracy, cross-team collaboration, and implementing system enhancements in a fast-paced environment. In-office preference in Schaumburg, IL or Alpharetta, GA.

Qualifications

• Associate's or Bachelor's degree in Finance, Accounting, or related field preferred, or equivalent mix of education and experience.
• Minimum of 3 years in billing operations, invoicing, or financial transaction processing.
• Experience providing peer support, task coordination, and informal leadership within a team.
• Intermediate to advanced Excel skills including Pivot Tables and Lookups/Formulas.
• Experience using SQL, Visual Basic, or Access is required.

Responsibilities

• Assist in monitoring day-to-day billing operations to ensure timely and accurate processing.
• Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation.
• Distribute and track tasks within the team to ensure deadlines and service levels are met.
• Support the creation of recurring analytical reports by gathering and preparing data.
• Maintain data integrity for reporting tools and collaborate with stakeholders on data cleanup or clarification.
• Work closely with the supervisor and IT during testing phases of system enhancements or upgrades.
• Help document system issues and user feedback for reporting to IT.
• Assist with onboarding and mentoring new team members to accelerate integration and performance.
• Encourage collaboration, accountability, and a solution-oriented mindset within the team.
• Other special projects as assigned.

Skills

Billing operations

Task coordination

Leadership

Analytical skills

Excel

Education

Associate/Bachelor in Finance or Accounting

Equivalent education/experience

Tools

SQL

Visual Basic

MS Access

Pivot tables

Job description

Wheels, LLC seeks a Team Lead, Technical Billing to coordinate daily tasks, mentor Billing Technicians, and ensure timely client pricing changes. This role serves as weekend billing lead and acts as a functional SME for daily tasks and monthly audits with client invoicing.

The position emphasizes data accuracy, cross-team collaboration, and implementing system enhancements in a fast-paced environment. In-office preference in Schaumburg, IL or Alpharetta, GA.