Technical Billing Team Lead

wheels; Schaumburg (IL); On-site; USD 47,000 - 66,000; Full time

Job summary

Wheels seeks a Team Lead, Technical Billing to coordinate tasks and support the Billing Technicians. The role will assign daily tasks and ensure key deadlines are met, including weekend billing coverage.

As the subject matter expert on all billing daily tasks and monthly audits with a client invoicing component, you will partner with IT on system enhancements and mentor new team members to accelerate performance.

Qualifications

• Associate's or Bachelor's in Finance, Accounting, Business Administration, or related field preferred.
• Minimum of 3 years in billing operations, invoicing, or financial transaction processing.
• Experience providing peer support, task coordination, and informal leadership within a team.
• Intermediate to advanced Excel (Pivot tables, Lookups, and Formulas).
• Experience using SQL, Visual Basic, or Access is required.

Responsibilities

• Assist in monitoring day-to-day billing operations to ensure timely and accurate processing.
• Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation.
• Distribute and track tasks within the team to ensure deadlines and service levels are met.
• Support the creation of recurring analytical reports by gathering and preparing data.
• Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification.
• Work closely with the supervisor and IT during testing phases of system enhancements or upgrades.
• Help document system issues and user feedback for reporting to IT.
• Assist with onboarding and mentoring new team members to accelerate integration and performance.
• Encourage collaboration, accountability, and a solution-oriented mindset within the team.
• Assist with onboarding new team members, helping them integrate into both the workflow and team culture.
• Other special projects as assigned.

Skills

Analytical skills

Organizational skills

Cross-functional communication

Fast-paced work ethic

Education

Finance/Accounting/Business degree

Equivalent education/experience

Tools

Excel

SQL

Visual Basic

Access

Job description

Wheels seeks a Team Lead, Technical Billing to coordinate tasks and support the Billing Technicians. The role will assign daily tasks and ensure key deadlines are met, including weekend billing coverage.

As the subject matter expert on all billing daily tasks and monthly audits with a client invoicing component, you will partner with IT on system enhancements and mentor new team members to accelerate performance.