Billing Support Specialist (Temporary)

AtWork Group; Harrisonburg (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

AtWork Group in Harrisonburg, VA is seeking a temporary Billing Customer Service Representative for a six-month assignment. The role pays $20.00 per hour and runs Monday–Friday, 8:00 AM–5:00 PM. Gain valuable office and customer service experience in a professional environment.

The ideal candidate will be detail-oriented, dependable, and able to multitask while providing excellent customer service. Bilingual English/Spanish is a plus, and basic Windows/Office skills are required.

Qualifications

• High school diploma or GED is required.
• Bilingual English/Spanish is preferred, but not required.
• Basic knowledge of Windows, Word/Excel, browsers, and email apps.
• Ability to type and enter data while speaking with customers.
• Strong math skills and organizational abilities.

Responsibilities

• Process payments accurately and efficiently.
• Perform data entry and maintain customer account information.
• Assist customers by phone, email, mail, and in person.
• Answer questions about bills, payments, services, and account information.
• Process collections and service requests.
• Complete daily and monthly balancing procedures.
• Research and resolve billing discrepancies.
• Maintain accurate records in a fast-paced office.
• Assist with additional clerical and administrative duties as assigned.

Skills

Attention to detail

Customer service

Multitasking

Punctuality

Teamwork

Professional communication

Education

High school diploma or GED

Tools

Windows basics

MS Word & Excel

Browser basics

Email apps

Job description

AtWork Group in Harrisonburg, VA is seeking a temporary Billing Customer Service Representative for a six-month assignment. The role pays $20.00 per hour and runs Monday–Friday, 8:00 AM–5:00 PM. Gain valuable office and customer service experience in a professional environment.

The ideal candidate will be detail-oriented, dependable, and able to multitask while providing excellent customer service. Bilingual English/Spanish is a plus, and basic Windows/Office skills are required.