Billing Specialist — Remote Invoicing & Client Support

berlitz norway; Princeton (NJ); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Berlitz seeks a diligent Billing Coordinator to ensure accurate and timely billing across language instruction, cultural consulting, testing and corporate training services in a multinational setting.

The role requires collaboration with Sales, Operations, Finance, and Client Success to prepare invoices, resolve discrepancies, and support month-end processes while maintaining billing accuracy and customer focus.

Qualifications

• Associate or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.

Responsibilities

• Prepare, review, and process customer invoices in accordance with contractual agreements and company policies.
• Accurately post payments to invoices.
• Verify billing information, purchase orders, pricing, discounts, and client-specific billing requirements.
• Coordinate with Sales, Operations, and Program Management teams to ensure billing data is complete and accurate.
• Investigate and resolve billing discrepancies, invoice disputes, and customer inquiries in a timely manner.
• Monitor outstanding invoices for follow-up collection efforts.
• Maintain accurate customer billing records and documentation within financial and CRM systems.
• Assist with month-end and year-end closing activities by reconciling billing transactions and preparing supporting reports.
• Generate recurring invoices and process billing adjustments, credits, cancellations and refunds when necessary.
• Ensure compliance with company financial policies, internal controls, and applicable accounting standards.
• Support process improvement initiatives by identifying opportunities to streamline billing workflows and improve accuracy.
• Prepare ad hoc billing reports and financial analyses as requested by management.
• Maintain confidentiality of customer financial information and company data.
• Other responsibilities and special projects may be assigned as needed.

Job description

Berlitz seeks a diligent Billing Coordinator to ensure accurate and timely billing across language instruction, cultural consulting, testing and corporate training services in a multinational setting.

The role requires collaboration with Sales, Operations, Finance, and Client Success to prepare invoices, resolve discrepancies, and support month-end processes while maintaining billing accuracy and customer focus.