Billing Specialist - Lanihuli PSC

Clinical Labs Of Hawai'i, LLP; Hilo (HI); On-site; USD 60,173,568 - 65,904,384; Full time

Benefits offered by this job

Free lab services for you and dependen

Paid time off

Paid holidays

Medical, dental, and vision insurance

401(k) with company match

Job summary

Clinical Laboratories of Hawaii, LLP is seeking a Billing Specialist for its Hilo, Hawaii location. This full-time onsite role involves researching delinquent accounts, communicating with customers to arrange repayment plans, and handling inbound/outbound calls.

You will work Monday through Friday with hours to be determined. Base pay ranges from $20.89 to $22.98 per hour, depending on experience, and benefits include health coverage and retirement benefits.

Qualifications

• High School diploma or GED required.
• Typing 35 wpm and 10 Key proficiency demonstrated.
• Positive demeanor and professional phone etiquette.

Responsibilities

• Perform customer/client account research and review delinquent accounts.
• Establish mutually agreeable repayment plans per AR guidelines.
• Take inbound calls and make outbound calls as needed.

Skills

Accounts Receivable

Customer Service

Phone Etiquette

Attention to Detail

Confidentiality

English Comprehension

Education

High School diploma or GED

Job description

Job Functions, Duties, Responsibilities And Position Qualifications

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions.

LOCATION: Hilo, Hawaii

Status: Full-Time

Onsite- Opportunity

Days: Monday - Friday

HOURS: TBD

Base Pay: $20.89-$22.98 based on experience.

In this role, you will-

Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines. The billing Specialist takes inbound calls (as needed) and makes outbound calls.

• Initiate contact with customers/clients regarding their account status
• Submit past-due notifications to patients
• Follow up on missed repayment arrangements
• Coordinate with local Sales collaboration in handling client accounts
• Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent
• Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off
• Work on other projects as assigned

All You Need Is

• High School diploma or GED
• Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency.
• Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support.
• Must handle consumer and commercial collections professionally and pay attention to detail and record keeping.
• Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader.
• Knowledge of computer technology and terminology.
• Perform duties promptly and accurately—the ability to work under deadlines.
• Maintain confidentiality of information.
• Ability to read and comprehend English.
• This position is Working Onsite.

Bonus Points If You’ve Got

• Minimum of six (6) months of related experience or equivalent combination of experience and education
• Experience with medical/insurance billing and Customer Service
• Experience in a multitasking environment

We’ll Give You

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement with a 401(k) plus a company match
• A sense of belonging – we’re a community!

We Also Want You To Know

This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly Hours
40

Work Shift
1st Shift (United States of America)

Job Category
Accounts Receivable

Company
Clinical Laboratories of Hawaii, LLP

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteris t ic protected by federal, state, or local laws.