Billing Specialist - Invoicing & Discrepancies

Sarnova HC, LLC; Dublin (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) Plan

Job summary

Sarnova HC, LLC in Dublin, OH is seeking a Customer Billing Coordinator to support invoice submission via customer portals and internal systems. You will review invoices, resolve discrepancies, and collaborate with Sales, Operations, and Finance to ensure accurate billing and timely cash flow.

Responsibilities include uploading invoices, auditing supporting docs, maintaining billing logs, and assisting with month-end activities. Prior data entry and Excel proficiency are preferred.

Qualifications

• Education: High School Diploma or equivalent required.
• 1–2 years of experience in data entry, administrative support, or a related role.
• Experience with customer billing portals preferred.
• Strong attention to detail and accuracy.
• Proficient with Microsoft Excel, Outlook, and Microsoft Office applications.
• Ability to learn COPA, Ariba, Dayforce, and other billing systems.
• Strong organizational and time management skills.
• Ability to prioritize tasks and work independently or in a team.
• Excellent written and verbal communication.

Responsibilities

• Upload and submit customer invoices through various customer billing portals and platforms.
• Review invoices, purchase orders, and supporting documentation for completeness and accuracy.
• Identify, research, and resolve invoice errors, exceptions, and discrepancies.
• Monitor invoice status and track submission confirmations.
• Maintain billing records in systems like Coupa, Ariba, Workday, and Dayforce.
• Coordinate with Sales, Operations, Customer Service, Contracts, and Finance to obtain missing information.
• Validate billing requirements and ensure portal compliance.
• Create and update spreadsheets, reports, and billing logs.
• Assist with billing audits, reconciliations, and process improvements.
• Support month-end billing activities and reporting requirements.
• Escalate unresolved issues as needed.
• Perform other duties as assigned.

Skills

Data entry

Administrative support

Attention to detail

Microsoft Excel

Microsoft Outlook

Teamwork

Communication

Problem solving

Confidentiality

Education

High School Diploma or equivalent

Tools

COPA

Ariba

Dayforce

Coupa

Workday

Job description

Sarnova HC, LLC in Dublin, OH is seeking a Customer Billing Coordinator to support invoice submission via customer portals and internal systems. You will review invoices, resolve discrepancies, and collaborate with Sales, Operations, and Finance to ensure accurate billing and timely cash flow.

Responsibilities include uploading invoices, auditing supporting docs, maintaining billing logs, and assisting with month-end activities. Prior data entry and Excel proficiency are preferred.