Billing Specialist II — Day Shift, Bonus Eligible

Quest Diagnostics; Marlborough (MA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Match

Vacation & Holidays

Life Insurance

Employee Stock Purchase Plan

Job summary

Quest Diagnostics seeks a Billing Representative II to join our Marlborough, MA team. This full-time role runs Monday to Friday, 6:00 AM–4:30 PM ET with a pay range of $17.20–$23 per hour, reflecting healthcare billing responsibilities and competitive benefits.

You will resolve missing information, contact insurers and patients, perform screen scrapes, and uphold HIPAA standards while meeting daily production and quality goals.

Qualifications

• High school diploma or equivalent required.
• Experience with healthcare billing a plus.
• Familiarity with Windows PC applications and basic IT troubleshooting.

Responsibilities

• Decrease Missing Information.
• Interpret Missing Information requests for action.
• Contact insurers, clients, patients, and other sources to clarify information.
• Perform screen scrapes.
• Resolve billing inquiries from patients or reps.
• Conduct regular research in web and billing systems.
• May be involved with medical coding and HIPAA compliance.
• Meet daily production and quality standards; handle overtime as needed.

Skills

Excel

Data entry

Communication

Multi-tasking

Organizational skills

Independent work

Teamwork

Basic Math

Education

High School Diploma or Equivalent

Tools

Windows OS

Computer literacy

Job description

Quest Diagnostics seeks a Billing Representative II to join our Marlborough, MA team. This full-time role runs Monday to Friday, 6:00 AM–4:30 PM ET with a pay range of $17.20–$23 per hour, reflecting healthcare billing responsibilities and competitive benefits.

You will resolve missing information, contact insurers and patients, perform screen scrapes, and uphold HIPAA standards while meeting daily production and quality goals.