Billing Specialist, Contract Invoicing & Revenue Ops

YRH - PACKSIZE; Salt Lake City (UT); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid Time Off

Job summary

Packsize is seeking a detail-oriented Billing Associate to support North America contract billing operations. This hybrid role in Salt Lake City involves processing invoices, maintaining data, and ensuring accurate billing across machines, software, services, and device sales.

You will work with Sales, Customer Operations, Revenue Accounting, and Accounts Receivable to translate contracts into billing setups and support recurring billing.

Qualifications

• 2+ years of experience in billing, accounting operations, revenue operations, or related fields.
• Bachelor's degree in Accounting, Finance, Business, or related field with 1+ years of experience.
• Experience with ERP systems and billing processes.
• Strong attention to detail and organizational skills.

Responsibilities

• Process customer invoices accurately and timely in accordance with customer contracts.
• Assist with reviewing contracts, amendments, renewals, and order documentation to support billing setup and execution.
• Maintain billing-related customer and contract data within SAP and related systems.
• Support recurring billing activities for fixed-fee customer arrangements.
• Respond to customer billing inquiries and assist with resolution of billing issues.
• Partner with internal teams to ensure billing information is complete and accurate before invoicing.
• Review billing reports and assist with month-end activities to ensure all customer billing is properly recorded.
• Support audit requests and provide documentation as needed.
• Assist with continuous improvement initiatives, process documentation, and testing of system enhancements.
• Perform other duties and special projects as assigned.

Skills

Attention to detail

Multitasking

Communication skills

Team collaboration

Education

Bachelor's degree in Accounting/Finance/Business

Tools

SAP

Salesforce

FreshDesk

DocuSign

SharePoint

Microsoft Excel

Microsoft Access

Job description

Packsize is seeking a detail-oriented Billing Associate to support North America contract billing operations. This hybrid role in Salt Lake City involves processing invoices, maintaining data, and ensuring accurate billing across machines, software, services, and device sales.

You will work with Sales, Customer Operations, Revenue Accounting, and Accounts Receivable to translate contracts into billing setups and support recurring billing.