Billing & Invoicing Specialist (Hybrid)

Packsize International; Salt Lake City (UT); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Life and disability insurance

Job summary

Packsize is seeking a detail-oriented Billing Associate to support North America contract billing operations in Salt Lake City. This role processes invoices, reviews contracts, and ensures accurate and timely billing across machine leases, software subscriptions, services, and machine sales.

Collaborating with Sales, Customer Operations, Revenue Accounting, and Accounts Receivable, you will maintain billing data in SAP, support recurring billing, respond to inquiries, and help drive process

Qualifications

• 2+ years in billing, accounting operations, revenue operations, or related fields.
• ERP systems and billing processes experience.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong verbal and written communication skills.
• Familiarity with customer contracts, invoicing or order-to-cash preferred.

Responsibilities

• Process customer invoices accurately and timely per contracts.
• Review contracts, amendments, renewals, and orders to support billing setup.
• Maintain billing data in SAP and related systems.
• Support recurring billing for fixed-fee arrangements.
• Respond to billing inquiries and resolve issues.
• Coordinate with internal teams to ensure billing data is complete before invoicing.
• Review billing reports and assist month-end close.
• Assist with audit requests and documentation.
• Support process improvements and system testing.
• Perform other duties and projects as assigned.

Skills

Billing experience

ERP systems

Attention to detail

Organization

Verbal and written communication

Independent work

Problem solving

Order-to-cash familiarity

Education

Bachelor's degree in Accounting/Finance/Business

Tools

SAP

Salesforce

FreshDesk

DocuSign

SharePoint

Microsoft Excel

Microsoft Access

Job description

Packsize is seeking a detail-oriented Billing Associate to support North America contract billing operations in Salt Lake City. This role processes invoices, reviews contracts, and ensures accurate and timely billing across machine leases, software subscriptions, services, and machine sales.

Collaborating with Sales, Customer Operations, Revenue Accounting, and Accounts Receivable, you will maintain billing data in SAP, support recurring billing, respond to inquiries, and help drive process