Billing Specialist

Michael Best & Friedrich LLP; Wisconsin; On-site; USD 42,000 - 54,000; Full time

Job summary

Michael Best & Friedrich LLP is seeking an entry level Billing Assistant in our Waukesha, WI office. The Billing Assistant will support the Billing Department Team and help ensure timely, accurate invoicing and confidential handling of client information.

You will assist with setting up new clients for e-billing, submit electronic invoices, track submission status, and help prepare monthly accruals. This role offers growth within Billing Services based on performance.

Qualifications

• Ability to work 40 hours per week and flexibility for possible overtime.
• Exceptional interpersonal skills to work effectively within a team environment, as well as independently.
• The ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment is required.
• Excellent administrative skills, including extreme attention to detail and accuracy.
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change.
• Ability to work well under pressure and meet tight deadlines.
• Ability to work well independently as well as effectively within a team.
• Ability to develop relationships and foster teamwork at all levels of the Firm.

Responsibilities

• Support the Billing Lead and Billing Specialists in the timely distribution of invoices.
• Manage the end-to-end invoice distribution process, ensuring client invoices are delivered accurately timely and in accordance with client requirements.
• Complete a broad variety of tasks for the Billing Team, including but not limited to: assisting with setting up new clients for e-billing, submitting electronic invoices, and verifying successful submission.
• Perform client billing activities for assigned clients in a timely manner.
• Track status of bills submitted, identifying issues, and work to address rejections and reductions as they arise.
• Prepare and distribute monthly accrual information to clients.
• Proactively follow-up with the Billing Lead and Billing Specialists, Legal Assistants, and Attorneys.
• Maintain discretion and confidentiality when handling client and firm information.

Skills

Exceptional interpersonal skills

Attention to detail

Time management

Ability to work independently

Adaptability

Tools

BillBlast

Legal Tracker/Serengeti

Tymetrix T360

CounselLink

Job description

Michael Best & Friedrich LLP is seeking an entry level, driven and organized Billing Assistant in our Waukesha, WI office. The Billing Assistant office will provide support to the Billing Department Team. Opportunities to expand responsibilities and progress within the Billing Services function are available for individuals based on strong performance and the desire to grow.

What You'll Be Doing

• Support the Billing Lead and Billing Specialists in the timely distribution of invoices.
• Manage the end-to-end invoice distribution process, ensuring client invoices are delivered accurately timely and in accordance with client requirements.
• Complete a broad variety of tasks for the Billing Team, including but not limited to:
• Assist Billing Specialists with setting up new clients for e-billing (Legal Tracker/Serengeti, Tymetrix T360, CounselLink, BillBlast etc.)
• Submit electronic invoices to clients via BillBlast or their designated electronic billing system and verify successful submission
• Perform client billing activities for assigned clients in a timely manner
• Track status of bills submitted, identifying issues, and work to address rejections and reductions as they arise
• Prepare and distribute monthly accrual information to clients.
• Proactively follow-up with the Billing Lead, Billing Specialists, Legal Assistants, and Attorneys
• Manage shared billing team mailbox, including:
• Prioritize, review and proactively follow-up on requests, ensuring all requests are completed in a timely manner
• Routing requests to the appropriate Billing Specialist when needed.
• Communicating situations as they arise that may require follow-up, such as rate issues, delays in billing, difficult requests, etc.
• Maintain discretion and confidentiality when handling client and firm information.
• Additional duties and special projects as needed

Job Requirements:

Bring Your Best

Knowledge Base & Education:

• Ability to work 40 hours per week and flexibility for possible overtime
• Exceptional interpersonal skills to work effectively within a team environment, as well as independently
• The ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment is required
• Excellent administrative skills, including extreme attention to detail and accuracy
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work well under pressure and meet tight deadlines
• Ability to work well independently as well as effectively within a team
• Ability to develop relationships and foster teamwork at all levels of the Firm

Communication:

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Strong oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

Problem Solving Skills:

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

Professionalism:

• Ability to maintain composure and demonstrate good judgment

Other:

• Valid authorization to work in the U.S.

The Company

This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

The Location

We have offices in Wisconsin (Milwaukee, Madison, Manitowoc, Waukesha); Illinois (Chicago); Utah (Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Raleigh, Wilmington); California (Los Angeles); Nebraska (Lincoln); New York (New York City); and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position will be based in our Waukesha office.

Why You Should Apply

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

Learning and Growth

• Challenging and Dynamic Role
• Professional Growth Opportunities
• Performance Management and Coaching
• Specialized Training Programs
• Medical
• Vision Care
• Health Savings Accounts
• Flexible Spending Accounts
• Wellness Program
• Employee and Family Assistance Program

Total Compensation

• Competitive Base Pay
• Annual Merit Review/Incentive Pay

Planning for the Future

• 401(k) with Company Contribution
• Short Term Disability Plan
• Long Term Disability Plan
• Life Insurance
• Critical Illness Insurance
• Parental/Family Leave

Culture and Workplace

• Respected organization with Collaborative Culture
• Growing Firm with an Exciting Future
• Contemporary Work Environment
• Positive and Respectful Work Climate
• Performance Recognition

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or [e-mail] to let us know the nature of your request and your contact information.