Billing Specialist

Brad Ryan - Wright Canada Holdings LTD; West Des Moines (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k and match

ESOP (Employee Ownership Program)

Paid Time Off

Parental & Family Care Leave

Life Insurance

Volunteer Time

And More

Job summary

Wright Service Corp. in West Des Moines, IA, is seeking a Billing Specialist I to process invoices, reconcile accounts, and assist customers with billing inquiries.

This role focuses on routine billing tasks and provides foundational support for the billing team. You will input data into billing portals, review time and project details for accuracy, perform reconciliations, generate standard reports, and coordinate with Accounts Receivable to resolve discrepancies.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 0–2 years of billing, accounts receivable, or related administrative experience.
• Familiarity with Microsoft Office and basic Workday knowledge.

Responsibilities

• Process customer invoices accurately and timely.
• Review billing sheets for time, quantity, and project accuracy.
• Input information into customer billing portals.
• Perform account reconciliations and resolve minor discrepancies.
• Generate standard billing reports and assist with data entry for audits.
• Respond to routine billing inquiries and provide basic customer support.
• Work with Accounts Receivable to resolve invoice or payment discrepancies.
• Assist field employees and operations as needed.

Skills

Customer service

Written & verbal communication

Discretion

Time management

Multitasking

Professionalism

English proficiency

Education

High school diploma

Associate degree in Accounting/Finance/Business

Tools

Workday

Microsoft Office

Job description

About Wright Service Corp:

Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interiorplantscaping, and other outdoor and indoor services.

The Wright family of companies includes Wright Tree Service®, Wright Outdoor Solutions®, Eocene Environmental Group, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group,ArborCareand Verdure Elements.

Wright Service Corp. has been employee-owned since 2002 andheadquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright.

Job Summary:

The Billing Specialist I is responsible for processing invoices, reconciling accounts, and assisting customers with billing inquiries. Ensures accuracy and timeliness of billing activities while maintaining positive customer relationships. The Billing Specialist I role focuses on routine billing tasks and provides foundational support for the billing team.

Essential Job Duties:

• Process customer invoices accurately and in a timely manner.
• Review billing sheets to ensure accuracy of time, quantity, and projects.
• Input information into customer billing portals.
• Correct data entry errors promptly.
• Perform account reconciliations and resolve minor discrepancies.
• Generate standard billing reports and assist with data entry for audits.
• Respond to routine billing inquiries and provide basic customer support.
• Work with internal teams, including Accounts Receivable, to resolve invoice or payment discrepancies.
• Assist field employees and operations as needed.
• Support and act in accordance with Wright’s culture of safety and employee ownership.
• Comply with all applicable laws, regulations, and company policies.
• Maintain regular and punctual attendance.
• Handle multiple assignments and special projects as assigned.

Knowledge, Skills & Ability Requirements:

• Willingness to develop understanding of company policies and procedures
• Ability to quickly understand, retain, and recall information, and efficiently research when needed.
• Must be skilled in using office equipment and have knowledge of Microsoft Office products
• Ability to maintain frequent contact with internal and external personnel while demonstrating professionalism and discretion
• Demonstrates good oral and written communication skills
• Must demonstrate excellent customer service skills
• Knowledge of all confidentiality requirements regarding employee records
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.

Education, Certification & Experience Requirements:

• High school diploma or equivalent required; Associate degree in Accounting, Finance, or Business preferred
• 0–2 years of billing, accounts receivable, or related administrative experience.
• Familiarity with Microsoft Office and basic knowledge of Workday preferred

Benefit Summary:

Full-Time employees within Wright Service Corp are eligible for the following:

• Medical (HDHP & PPO), Dental, and Vision
• 401k and 401k match
• ESOP (Employee Ownership Program)
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental & Family Care Leave
• Company Paid STD, LTD, and Life Insurance
• Paid Volunteer Time
• And More

Learn more at www.thewrightbenefits.com

Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

https://wrightservicecorp.com/privacy-policy