Billing Specialist

Palatine Park District; Palatine (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

IMRF retirement

In-house complimentary programs

Seasonal pool passes

Gym/facility memberships

Job summary

Palatine Park District is seeking a Billing Specialist who loves numbers and enjoys helping customers succeed. You will collaborate with the Recreation team to manage payments, deposits, and program fees, while delivering excellent service to patrons.

The role emphasizes accurate billing, reporting, and daily payment monitoring, with opportunities for professional growth and a supportive, inclusive work environment. The pay range is $23/hour to $25/hour, depending on qualifications.

Qualifications

• Detail-oriented with a passion for numbers and accuracy.
• Strong communication skills for customer interactions and team collaboration.
• Willingness to learn and take on new challenges in a finance environment.

Responsibilities

• Work with Recreation team to create payment timelines, deposits and processing fees.
• Communicate with program staff regarding fees and billing for programs.
• Interact with patrons on billing parameters and deadlines and to resolved billing requests, inquiries and concerns.
• Process monthly billing, provide reports in accordance with timeline.
• Monitor status of bill payments daily.
• Provide excellent customer service to both internal and external customers.
• Complete other finance duties as assigned or requested.
• Contribute to the overall success of the finance department through your dedication and expertise

Skills

Detail orientation

Customer service

Communication skills

Collaborative work

Proactive learning

Tools

Paycor

ERP Pro 10

Tyler Technology

Job description

Palatine Park District is seeking a talented and community focused individual to serve as our Billing Specialist. We are looking for someone who loves working with numbers but also enjoys engaging directly with customers to help them succeed.

At Palatine Park District, we're not just about numbers; we're about people. We're a vibrant and innovative park district committed to delivering top-notch services to our patrons while fostering a supportive and inclusive work environment for our team members. Join us as we continue to make a difference and set new standards in parks and recreation.

What You’ll Do:

• Work with Recreation team to create payment timelines, deposits and processing fees.
• Communicate with program staff regarding fees and billing for programs.
• Interact with patrons on billing parameters and deadlines and to resolved billing requests, inquiries and concerns.
• Process monthly billing, provide reports in accordance with timeline.
• Monitor status of bill payments daily.
• Provide excellent customer service to both internal and external customers.
• Complete other finance duties as assigned or requested.
• Contribute to the overall success of the finance department through your dedication and expertise

What We're Looking For:

• A detail-oriented individual with a passion for numbers and accuracy
• Familiarity with accounting software and systems (e.g., Paycor, ERP Pro 10/Tyler Technology, etc.)
• Strong communication skills and the ability to work effectively in a collaborative environment
• A proactive mindset and the willingness to take on new challenges and learn continuously

Why You Should Join Us:

• Exciting opportunities for professional growth and career advancement
• A supportive and inclusive work culture that values your contributions and celebrates success
• A retirement plan with the Illinois Municipal Retirement Fund (IMRF)
• Unlimited in-house complimentary programs
• Seasonal pool passes for indoor and outdoor pools (individual and family)
• Fitness Center membership (individual and family)
• The chance to work with a dynamic team of professionals dedicated to excellence and innovation.

At Palatine Park District, we are all about our Community. Entertaining recreation programs, beautiful parks, and facility fun to create Park and Rec Life. A career with Palatine Park District is so much more than a job; it is choosing to live the Parks and Rec life. It's about being a positive influence on the community, growing as a person and the friendships that you make with your fellow staff members.

The pay rate for this position is $23/hour to $25/hour, depending on qualifications.