Billing Specialist

Corpay; Lexington (KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Referral incentive up to $6,000

Medical, dental & vision benefits from

401(k) plan enrollment

Virtual fitness classes

Robust PTO and holidays

Employee discounts

Philanthropic support

Fun culture with contests and prizes

Job summary

Corpay is hiring a Billing Specialist for the Lodging division in Lexington, KY. You will reconcile accounts and process all client invoices, applying data entry, analytical, and customer service skills to ensure accuracy and timeliness.

This office-based role includes hands-on training, an assigned workspace, and a hybrid schedule after training as you collaborate with hotels, clients and team leaders to meet invoicing metrics. Strong attention to detail and problem-solving are essential.

Qualifications

• High School Diploma or GED is required.
• 1 to 4 years of relevant experience in billing or similar roles.
• Strong written and verbal communication skills.
• Ability to identify and research issues and prioritize tasks.
• Proven customer service and teamwork abilities.
• Proficient with Microsoft Office applications.

Responsibilities

• Reconcile accounts and process client invoicing.
• Handle hotel invoicing and credit card reconciliations.
• Resolve billing issues and exceptions with clients and hotels.
• Maintain electronic files and records.
• Research hotel statements for accuracy and reconciliation.
• Make and/or handle calls regarding billing issues.
• Meet metrics for invoicing quality and timeliness.
• Know key accounts and activity flows; collaborate with teams to complete invoices.
• Identify risks in the invoicing process.

Skills

Attention to detail

Customer service

Communication skills

Multitasking

Problem solving

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

What We Need

Corpay is currently looking to hire a Billing Specialist within our Corpay Lodging division. This position falls under our Lodging line of business and is in Lexington, KY. In this role, you will be responsible for reconciling accounts and processing all invoices for our clients. The Billing Specialist will have highly developed customer service, data entry, analytical, and reconciliation skills. You will report directly to the hiring manager and regularly collaborate with team leaders.

How We Work

As a Billing Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:

• Assigned workspace in Lexington, KY. Hybrid after training
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Completing tasks accurately and promptly, for hotel invoicing, credit card reconciliations, and client invoicing
• Resolving hotel/client issues and exceptions.
• Maintaining necessary electronic files and records.
• Reviewing and researching hotel statements in a timely manner for accuracy and reconciliation.
• Making and/or handling phone calls regarding billing issues.
• Meeting established metrics for hotel and client invoicing quality and timeliness.
• Maintaining an intimate knowledge of key accounts, account preferences, and activity flows.
• Working effectively with hotels, clients, and other CLC employees to ensure the timely and accurate completion of invoices.
• Identifying risks related to the hotel and client invoicing process.

Qualifications & Skills

• High School Diploma or GED
• 1 to 4 years of relevant experience
• Excellent written and verbal communication skills.
• Demonstrated ability to identify/research issues.
• Demonstrated ability to prioritize and multitask.
• Demonstrated ability to provide excellent customer service.
• Demonstrated ability to work independently and as a contributing team member.
• Demonstrated ability with Microsoft Office applications.
• Exceptional attention to detail.
• Exceptional critical thinking skills

Benefits & Perks

• Up to $6,000 Referral Incentive
• Medical, Dental & Vision benefits are available the 1st month after hire
• Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offers including major holidays, vacations, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes