Billing Specialist

gobravvo; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

gobravvo is seeking a Billing Specialist to ensure accurate invoicing and provide administrative support within a service-focused environment. You will process service work orders, prepare invoices, verify payroll, and coordinate with accounting, inventory, and service teams to maintain precise billing and smooth operations.

The role emphasizes data entry accuracy, transcription of handwritten docs, and use of service management software plus MS Office.

Qualifications

• Prior invoicing, billing, or accounting experience.
• Strong data entry and organizational skills.
• Ability to review handwritten documentation and transcribe accurately.
• Familiarity with Accounts Payable/Accounts Receivable concepts preferred.
• Proficiency with MS Office applications and service management software.

Responsibilities

• Process and enter handwritten service work orders into the system.
• Interpret and transcribe detailed descriptions from various docs.
• Verify payroll hours against system records.
• Record materials used on jobs and coordinate with Accounts Payable.
• Audit work orders before issuing invoices and distribute to customers.

Skills

Invoicing

Billing

Data entry

Office support

Attention to detail

Tools

Service management software

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Billing Specialist plays a vital role in ensuring accurate and timely invoicing and administrative support within a service-oriented organization. As a key team member, the Billing Specialist is responsible for processing service work orders, preparing and distributing customer invoices, verifying payroll and material costs, and supporting various office functions. This position demands a high level of accuracy, attention to detail, and proficiency in basic accounting practices. The Billing Specialist must also be adept at using service management software and Microsoft Office applications to maintain smooth business operations.

In this dynamic role, the Billing Specialist will collaborate with multiple departments, such as service, accounting, and inventory, to facilitate seamless workflow integration and promote operational efficiency. The successful candidate will demonstrate strong data entry skills, an ability to interpret handwritten documentation, and a commitment to maintaining organizational standards for accuracy and compliance. As part of the administrative team, the Billing Specialist will also provide general support, ensuring that daily office activities run efficiently and that customers receive accurate, timely invoices and communications.

Working as a Billing Specialist offers the opportunity to contribute to an established organization that values precision and teamwork. This position is ideal for professionals who thrive in a structured environment and who possess the organizational and technical skills necessary to manage complex billing and administrative tasks. If you have experience in invoicing, billing, accounting, or office administration, and are looking to play a critical role in a supportive and collaborative setting,

Billing Specialist - Summary

• Responsible for processing and entering service work orders, preparing invoices, and supporting general office operations.
• Works closely with service, accounting, and office support teams to ensure accuracy and efficiency in billing processes.
• Maintains a high standard of accuracy and detail in all aspects of invoicing and administrative duties.

Duties & Responsibilities

• Process and enter handwritten service work orders into the service management system, ensuring accuracy and completeness.
• Interpret and accurately transcribe detailed descriptions of work performed from various documentation sources.
• Review and verify payroll hours by comparing documentation to system records.
• Confirm that all materials used on service jobs are properly entered and recorded; coordinate with Accounts Payable when necessary.
• Audit completed work orders for accuracy and completeness prior to generating invoices.
• Batch, print, and prepare invoices for management review and approval.
• Distribute approved invoices to customers using multiple channels, such as email, company web portals, or mail.
• Utilize service management software to process work orders and generate customer invoices.
• Support the integration of Accounts Payable, Accounts Receivable, and inventory functions within the service management system.
• Provide general administrative support, including answering and directing calls as needed.
• Assist with other office and clerical duties to support service and accounting teams.

Salary & Benefits

• Competitive salary commensurate with experience and qualifications.
• Comprehensive benefits package, including health insurance, paid time off, and retirement plan options.
• Opportunities for professional growth and advancement within the organization.

Qualifications & Requirements

• Previous experience in invoicing, billing, administrative support, customer service, or accounting is required.
• Strong data entry and organizational skills with a high degree of accuracy.
• Ability to review, interpret, and process handwritten documentation.
• Working knowledge of Accounts Payable, Accounts Receivable, or general accounting principles preferred.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Exceptional attention to detail, problem-solving abilities, and time management skills.
• Positive attitude, strong work ethic, and willingness to learn new systems and processes.

Ideal Candidate Snapshot

• Detail-oriented and organized, with a focus on accuracy in all billing and administrative tasks.
• Comfortable working with both digital and handwritten documentation.
• Collaborative team player who communicates effectively with colleagues and management.
• Demonstrates initiative, reliability, and adaptability in a fast-paced office environment.
• Quick learner who embraces new technologies and procedures to improve efficiency.

Other Relevant Information

• The organization is committed to providing a supportive and inclusive work environment where all employees can thrive.
• Working as a Billing Specialist offers ongoing opportunities to expand skills in accounting, office management, and customer service.
• The company is an Equal Opportunity Employer and encourages applications from all qualified individuals.