Billing Specialist LB

Simera; San Francisco (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Simera is seeking a Billing Specialist to manage invoices, payments, and customer account data with precision. The role focuses on accurate billing, issue resolution, and cross-team collaboration to keep financial processes running smoothly.

The ideal candidate will excel in numerical tasks, data integrity, and maintaining professional customer relationships while meeting tight deadlines in a remote-friendly environment.

Qualifications

• Previous experience in billing, invoicing, accounts receivable, or related finance roles.
• Strong numerical and analytical abilities with high attention to detail.
• Ability to manage multiple invoices and deadlines with accuracy.
• Experience with accounting, ERP, or financial management software.
• Proficient in Excel or spreadsheets and data verification.

Responsibilities

• Prepare, review, and issue customer invoices accurately and on time.
• Verify billing information, pricing, quantities, discounts, taxes, and terms.
• Process billing adjustments, credits, refunds, and corrections as needed.
• Maintain accurate customer billing records and account information.
• Monitor outstanding invoices and payment status; follow up as required.
• Investigate and resolve billing discrepancies and invoice issues.
• Respond to customer inquiries regarding invoices and payments.
• Coordinate with Accounts Receivable, Finance, and Sales to resolve issues.
• Reconcile billing records with accounting systems and customer accounts.
• Prepare billing reports and aging information for management.
• Ensure invoices follow company policies and procedures.
• Maintain organized billing documentation and supporting records.
• Assist with month-end and year-end billing activities.
• Support audits with required billing documentation.

Skills

Billing processes

Invoicing

Account management

Excel/Sheets

ERP systems

Reconciliation

Data entry

Customer service

Communication

Remote work

Team collaboration

Tools

Microsoft Excel

Google Sheets

ERP software

Job description

We are seeking a highly organized, detail-oriented, and reliable Billing Specialist to manage billing activities and ensure invoices, payments, and customer account information are processed accurately and on time. The ideal candidate will have strong numerical skills, attention to detail, and the ability to resolve billing issues while maintaining professional relationships with customers and internal teams.

Responsibilities

• Prepare, review, and issue customer invoices accurately and on time.
• Verify billing information, pricing, quantities, discounts, taxes, and payment terms.
• Process billing adjustments, credits, refunds, and account corrections as required.
• Maintain accurate customer billing records and account information.
• Monitor outstanding invoices, payment status, and customer account balances.
• Investigate and resolve billing discrepancies and invoice-related issues.
• Respond to customer inquiries regarding invoices, charges, payments, and account balances.
• Coordinate with Accounts Receivable, Finance, Sales, and other teams to resolve billing issues.
• Reconcile billing records with accounting systems and customer accounts.
• Prepare billing reports, summaries, and aging information for management.
• Ensure invoices are processed according to company policies and established procedures.
• Maintain organized billing documentation and supporting records.
• Assist with month-end and year-end billing activities.
• Support audits and financial reviews by providing billing documentation when required.
• Identify recurring billing issues and recommend process improvements.
• Maintain confidentiality when handling customer and financial information.
• Meet billing deadlines while maintaining a high level of accuracy.

Required Skills

• Strong knowledge of billing, invoicing, and account management processes.
• Excellent attention to detail and accuracy.
• Strong numerical and analytical skills.
• Proficiency with Microsoft Excel or Google Sheets.
• Experience using billing, accounting, ERP, or financial management systems.
• Strong reconciliation and problem-solving abilities.
• Excellent organizational and time-management skills.
• Strong customer service and communication skills.
• Ability to investigate and resolve billing discrepancies.
• Ability to manage multiple invoices, accounts, and deadlines simultaneously.
• Strong data entry and record-keeping skills.
• Ability to handle confidential financial and customer information responsibly.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Reliable, organized, and proactive approach to work.

Requirements

• Previous experience in billing, invoicing, accounts receivable, accounting, finance, or a similar role.
• Experience preparing and processing customer invoices.
• Experience managing billing records, account balances, and payment information.
• Experience using accounting, billing, ERP, or financial management software.
• Strong Excel or spreadsheet skills.
• Experience investigating and resolving billing discrepancies.
• Ability to manage high volumes of billing transactions while maintaining accuracy.
• Ability to meet strict deadlines and follow established billing procedures.
• Strong computer and digital skills.
• Ability to communicate professionally with customers, vendors, and internal teams.
• Ability to work independently and effectively in a remote environment.
• Reliable internet connection and a suitable setup for remote work.
• Professional, organized, dependable, and detail-oriented attitude.
• English proficiency is required if the position involves working with English-speaking customers, vendors, or teams.

By applying to this position, we'll create your Simera Professional Key (SPK) - a unique key that helps you connect with employers, stand out, and secure the right match.