Billing Specialist

ER Associates, Inc.; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

ER Associates, Inc. in Charlotte, NC is seeking a Billing Specialist to review carrier freight bills, identify errors, and drive accurate client invoicing. You will partner with internal teams and transportation providers to resolve issues and keep billing on track.

The role requires at least 1 year of experience in accounts receivable/payable or logistics, and an associate degree is preferred. Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics.

Responsibilities

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
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Skills

Accounts receivable

Accounts payable

Audit

Transportation/logistics

Education

Associate degree in Business or Transportation/Logistics

Tools

Microsoft Office

Job description

Job Title: Billing Specialist

Job Location: Charlotte, NC

Contract Duration: 06 Months Contract (With Higher Possibilities of Extension or Conversion)

Shift Details: Mon - Fri 8:00am to 5:00pm

Pay rate: $18.50hr on W2

As a Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
• Develop a working understanding of the internal technologies required for daily functions
• Communicate with various internal company departments to address problems preventing orders from billing to a customer
• Partner with transportation providers to secure required documentation for customer billing
• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes

What you’ll need to excel:

At a minimum, you’ll need:

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics

It’d be great if you also have:

• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem-solving skills
• Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience

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