Billing Representative

Chord Specialty Dental Partners; Chester (Delaware County); Hybrid; Full time

Job summary

Join a rapidly growing healthcare team as a Billing Representative, focusing on patient account management and insurance claims. This is a remote role transitioning to hybrid, with a strong emphasis on ensuring accuracy in financial operations to support high-quality patient care. Enjoy comprehensive benefits, including medical, dental, and a 401(k) plan with company matching.

Benefits

Medical and Vision Insurance

In-house Dental Coverage

401(k) Plan with Company Match

Generous Paid Time Off and Holidays

Employee Referral Program

Pet Insurance

Cutting-edge Technology and Training

Life and Disability Insurance Options

Qualifications

• At least 1 year of experience working with healthcare A/R.
• Knowledge of dental or medical billing/collections terminology preferred.
• Understanding of the revenue cycle.

Responsibilities

• Manage patient accounts and insurance claims processing.
• Follow up with past due accounts and conduct account audits.
• Ensure accuracy of all patient data and billing operations.

Skills

Attention to Detail

Communication

Customer-centric Service

Problem Solving

Education

Technical School/Associate's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Join to apply for the Billing Representative role at Chord Specialty Dental Partners

4 days ago Be among the first 25 applicants

Join to apply for the Billing Representative role at Chord Specialty Dental Partners

Pay $21-27/hr

Chord Specialty Dental Partners is a trusted name in pediatric and orthodontic dental care—and we’re growing! We’re looking for a detail-oriented Billing Representative to help drive the financial operations that keep our practices running smoothly.

In this role, you'll take ownership of patient account management and insurance claims processing, ensuring accuracy and efficiency every step of the way.

Your work will directly support our mission to deliver high-quality, patient-centered care—and help families access the services they need with confidence.

Schedule This position will be fully remote through the end of June 2025. Beginning in July, it will transition to a hybrid schedule with in-office days on Tuesday through Thursday and remote work on Mondays and Fridays. Starting in January 2026, the role will shift to a full-time on-site schedule, Monday through Friday.

Hours Monday-Thursday 800 AM - 500 PM / Friday 800 AM - 200 PM

Location West Chester, PA

• Posts all insurance EFTs with accuracy
• Review insurance EOBs and places a copy in the patient account
• Make accurate account adjustments
• Mail statements
• Follow up with past due accounts, including account audits
• Follows scripting for collection calls
• Submit refund requests
• Keep AR within the company set percentages
• Records batch totals with date and initials on payment receipt spreadsheet
• Balances batches and runs transaction reports
• Ensures accuracy of all patient data
• Physically located in the Eastern or Central Standard Time Zone preferred.
• At least 1 year of experience working with healthcare A/R
• Technical School/Associate's Degree preferred
• Knowledge of dental or medical billing/collections/insurance terminology preferred
• Knowledge of basic accounts receivable and accounting principles
• Understanding of the revenue cycle and how the various components work together preferred
• Computer literacy skills including proficiency in Microsoft Excel and Word
• Ability to recognize roadblocks that may be causing slower reimbursement and work with management team to create solutions
• Service-oriented/customer-centric
• Excellent written/verbal communication skills
  
  
  

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide

• Medical and Vision Insurance You're eligible starting the first month after you join.
• In-house Dental Coverage Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays Take the time you need to relax and recharge.
• Employee Referral Program Earn rewards for bringing talented individuals to our team.
• Big savings, big perks Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance We understand the importance of furry family members too.
• Cutting-edge Technology and Training We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options Protect yourself and your loved ones with our coverage options.
  
  
  

Who We Are

At Chord Specialty Dental Partners, our goal is for every employee to cultivate a fulfilling career. From serving patients in one of our many multi-specialty dental practices to serving our Home Office based out of Nashville, TN- we have something for everyone. We’re always looking for talented, driven individuals who have a desire to make an impact.

#IND

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Hospitals and Health Care

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