Billing Relations Specialist I - Hybrid/Onsite Training

Downtown Evansville Inc; Evansville (IN); Hybrid; USD 25,000 - 35,000; Full time

Job summary

Downtown Evansville Inc. in Evansville, IN is seeking a Billing Relations Specialist I to assist patients with their healthcare financial experience. You will handle payment plans, communicate with patients and vendors, and ensure accurate documentation and follow-up.

The role emphasizes empathy, problem-solving, and professionalism while supporting patients through financial conversations. Training is onsite with hybrid work options.

Qualifications

• High School diploma or GED required.
• 2–4 years of experience in physician office, hospital registration, collection agency, hospital or professional billing, or related training.

Responsibilities

• Provide outstanding customer service to patients regarding payment plan processes.
• Communicate daily with patients and payment plan companies to support account resolution.
• Assist patients in understanding payment options and resolving billing inquiries.

Skills

Customer service

Communication

Billing knowledge

Education

High School diploma or GED

Job description

Downtown Evansville Inc. in Evansville, IN is seeking a Billing Relations Specialist I to assist patients with their healthcare financial experience. You will handle payment plans, communicate with patients and vendors, and ensure accurate documentation and follow-up.

The role emphasizes empathy, problem-solving, and professionalism while supporting patients through financial conversations. Training is onsite with hybrid work options.