Billing Relations Specialist I

Downtown Evansville Inc; Evansville (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Downtown Evansville Inc. in Evansville, IN is seeking a Billing Relations Specialist I to assist patients with their healthcare financial experience. You will handle payment plans, communicate with patients and vendors, and ensure accurate documentation and follow-up.

The role emphasizes empathy, problem-solving, and professionalism while supporting patients through financial conversations. Training is onsite with hybrid work options.

Qualifications

• High School diploma or GED required.
• 2–4 years of experience in physician office, hospital registration, collection agency, hospital or professional billing, or related training.

Responsibilities

• Provide outstanding customer service to patients regarding payment plan processes.
• Communicate daily with patients and payment plan companies to support account resolution.
• Assist patients in understanding payment options and resolving billing inquiries.

Skills

Customer service

Communication

Billing knowledge

Education

High School diploma or GED

Job description

Requisition Number: BILLI018997

• Posted : August 17, 2026
• Full-Time
• Hybrid
• Hourly Range : $18.06 USD to $25.28 USD

Locations

Showing 1 location

Evansville, IN 47710, USA

Description

Join our Team as a Billing Relations Specialist I

Are you passionate about helping patients navigate their healthcare financial experience with clarity and compassion? We’re looking for a compassionate, caring, and dedicated Billing Relations Specialist I to join our team and help us continue our tradition of excellence.

In this role, you’ll provide exceptional customer service to patients regarding internal and external payment plan processes. You’ll serve as an important point of contact, working closely with patients and payment plan vendors to ensure questions are addressed, options are clearly communicated, and accounts are managed accurately and efficiently.

What You'll Do:

• Provide outstanding customer service to patients regarding internal and external payment plan processes.
  Communicate daily with patients and payment plan companies to support account resolution.
  Assist patients in understanding payment options and resolving billing-related inquiries.
  Ensure accurate documentation and follow-up related to payment plan interactions.

Education & Experience:

• Completion of High School or GED is required.
  Two to four years of experience in a physician office, hospital registration, collection agency, hospital or professional billing, or training at an educational institution that includes medical billing is required.

If you enjoy helping others, solving problems, and supporting patients through financial conversations with empathy and professionalism, we encourage you to apply and become part of our team.

Hybrid Remote (Training required onsite)
M-F Day Shift
Pricing Support

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.