Billing & Receivables Senior Specialist

Thrifty White Pharmacy; Maple Grove (MN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off and holidays

Profit sharing

Training & development

Vision insurance

Wellness resources

Employee Stock Ownership Plan

Full benefit package including medical, dental, vision, and 401(k)

Job summary

Thrifty White Pharmacy in Maple Grove, MN, is hiring a Billing & Receivables Senior Specialist to provide excellent service and manage complex billing tasks. The ideal candidate will excel in communication and teamwork while exhibiting strong problem-solving skills. This position offers a salary range of $50,000–$60,000, along with benefits such as health insurance and 401(k) matching. Flexible work-from-home options are available as well, making this a great career opportunity in the pharmacy sector.

Qualifications

• Experience with insurance billing, receivables, or related pharmacy operations preferred.

Responsibilities

• Provide excellent service via phone, email, and internal systems.
• Research and resolve account balances, charges, payments, and requests.
• Assist with escalated account issues and support problem resolution.
• Perform advanced billing and receivables tasks.
• Participate in process improvement efforts.

Skills

Excellent verbal and written communication skills

Strong customer service mindset

Strong problem-solving and troubleshooting skills

Strong follow-through and attention to detail

Ability to prioritize and multitask

Ability to identify process improvement opportunities

Strong Excel, Word, and Outlook skills

Ability to maintain confidentiality and follow HIPAA guidelines

Tools

PeopleSoft

TWRx

OnBase

MNITS

Job description

Thrifty White Pharmacy is currently hiring a Billing & Receivables Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN.

Work Schedule

Monday – Friday – no evenings or weekends. Ability to work in a professional office environment with hybrid flexibility.

Responsibilities

• Provide excellent service via phone, email, and internal systems.
• Research and resolve account balances, charges, payments, payment applications, and missing backup requests.
• Assist with escalated account issues and support problem resolution.
• Perform advanced billing and receivables tasks while supporting team operations.
• Participate in process improvement efforts and operational follow-up.
• Support procedure documentation and SOP updates.
• Assist with reporting, trend review, and special projects.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service mindset with ability to support internal and external customers professionally.
• Strong problem‑solving and troubleshooting skills.
• Strong follow‑through and attention to detail.
• Ability to prioritize, multitask, and manage workload in a fast‑paced environment.
• Ability to identify process improvement opportunities and help implement solutions.
• Ability to support SOP updates, workflow documentation, and training coordination.
• Strong Excel, Word, and Outlook skills.
• Ability to work effectively with leadership and colleagues across teams.
• Ability to maintain confidentiality and follow HIPAA guidelines.
• Experience with insurance billing, receivables, or related pharmacy operations preferred.
• Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred.

Compensation

Wage Range: $50,000-$60,000.

Benefits

• 401(k) matching.
• Competitive salary.
• Dental insurance.
• Employee discounts.
• Health insurance.
• Opportunity for advancement.
• Paid time off and holidays.
• Profit sharing.
• Training & development.
• Vision insurance.
• Wellness resources.
• Employee Stock Ownership Plan.
• Full benefit package including medical, dental, vision, and 401(k).

Thrifty White Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Flexible work from home options available.