Billing & Receivables Senior Operations Specialist

Thrifty White Pharmacy; Maple Grove (MN); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision and 401(k)

Paid vacation and holidays

Employee stock ownership

Job summary

Thrifty White Pharmacy is seeking a Senior Operations Specialist at our Maple Grove, MN corporate headquarters. The role focuses on advanced billing and receivables, driving efficiencies, and supporting leadership beyond daily tasks.

Ideal candidates will manage reporting, perform data audits, and contribute to process improvements while maintaining HIPAA compliance in a professional office setting with hybrid flexibility.

Qualifications

• Proficient experience in SQL, Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Strong communication skills with the ability to support internal and external customers professionally.
• Strong problem-solving and troubleshooting skills.
• Strong follow-through and attention to detail.

Responsibilities

• Perform advanced billing and receivables tasks.
• Support team operations and drive process improvements.
• Create reporting, review data, identify trends, and perform data audits.
• Support SOP updates, workflow documentation, and training coordination.
• Maintain HIPAA compliance and confidentiality.

Skills

SQL

Excel

Strong communication

Problem solving

Attention to detail

Multitasking

Prioritization

Tools

PeopleSoft

TWRx

OnBase

MNITS

Insurance websites

Microsoft Office

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts

Billing & Receivables Senior Operations Specialist

Thrifty White Pharmacy

Thrifty White Pharmacy is currently hiring a Senior Operations Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment.

This role is ideal for a strong candidate who drives efficiencies, executes projects and supports the team and larger leadership team by contributing at a higher level beyond day-to-day task execution.

Position Details:

• Monday thru Friday – no evenings or weekends
• Ability to work in a professional office environment with hybrid flexibility
• Perform advanced billing and receivables tasks while supporting team operations
• Manage process improvement efforts and operational follow-up
• Create reporting, review, identify trends and perform data audits
• Support procedure documentation and training
• Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites
• Maintain accuracy and ensure HIPAA compliance

Benefits of Thrifty White Pharmacy Corporate Professionals:

• Competitive compensation
• Full benefit package including medical, dental, vision, and 401(k)
• Paid vacation, paid holidays, and paid sick time
• Employee-owned company with stock ownership

Desired Qualifications:

• Proficient experience in SQL, Excel, Word, and Outlook
• Excellent verbal and written communication skills
• Strong communication skills with the ability to support internal and external customers professionally
• Strong problem-solving and troubleshooting skills
• Strong follow-through and attention to detail
• Ability to prioritize, multitask, and manage workload in a fast-paced environment
• Ability to identify process improvement opportunities and help implement solutions
• Ability to support SOP updates, workflow documentation, and training coordination
• Strong Excel, Word, and Outlook skills
• Ability to work effectively with leadership and colleagues across teams
• Ability to maintain confidentiality and follow HIPAA guidelines
• Experience with insurance billing, receivables, or related pharmacy operations preferred
• Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred

We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.

Compensation: 56k-65k

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Thrifty White Pharmacy is a pharmacy chain fully owned by our employees. We are committed to the communities we serve and believe that our services and products must exceed the expectations of our customers.

Being an industry leader in innovation, our employee owners have been able to develop and implement several programs and initiatives that allow our team to practice at the top of their license, making them an invaluable asset to our pharmacy operations.