Billing Readiness Lead, Operations & Training

Carrier; North Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Carrier seeks a Team Lead Supervisor - Billing in North Carolina to oversee a team of Operations Specialists. Responsibilities include managing billing readiness, supporting billing corrections, and ensuring customer satisfaction. The ideal candidate will have supervisory experience and be adept in financial processes alongside proficiency in Microsoft Office, ServiceMax, Salesforce, and SAP.

Join Carrier and contribute to creating safer and smarter buildings while making a positive impact on lives and the planet.

Qualifications

• 2+ years of office management experience with direct reports.
• Strong communication skills, both written and oral.
• Previous supervisory experience.

Responsibilities

• Lead a team of Operations Specialists responsible for billing.
• Monitor Open Order status for month-end activities.
• Support Specialists in addressing billing corrections.

Skills

Leadership

Financial acumen

Customer service

Organizational skills

Communication skills

Education

High School Diploma

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

ServiceMax

Salesforce

SAP

Job description

Carrier seeks a Team Lead Supervisor - Billing in North Carolina to oversee a team of Operations Specialists. Responsibilities include managing billing readiness, supporting billing corrections, and ensuring customer satisfaction. The ideal candidate will have supervisory experience and be adept in financial processes alongside proficiency in Microsoft Office, ServiceMax, Salesforce, and SAP.

Join Carrier and contribute to creating safer and smarter buildings while making a positive impact on lives and the planet.