Billing & Program Support Assistant - Hybrid

Children’s Home & Aid; Champaign (IL); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health benefits

PTO

Paid holidays

401(k)

Job summary

Brightpoint invites you to join our team in Champaign as Administrative Assistant-Billing and Program Support. The role focuses on billing, insurance verification, data entry, and program records to ensure accurate, timely reporting and compliant practices.

The position requires a high school diploma or equivalent with at least three years of related experience. You will handle clerical tasks, coordinate with program staff, and maintain confidential information daily.

Qualifications

• High school diploma or equivalent required, some college coursework preferred.
• A minimum of three years related experience required.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates organizational skills including the ability to set priorities, handle multiple projects and responsibilities, and meet deadlines.
• Demonstrates intermediate computer skills, including Microsoft Office and Outlook, and develops competency with applicable web-based systems used by the program within the first 90 days of employment.

Responsibilities

• Provide clerical and budget support to program director(s), manager(s) and/or supervisor(s), as needed.
• Gather information for program billing and/or insurance verification for billing purposes and enter data into online systems or complete paperwork for billing on a regular basis; complete billing/insurance verification process by designated deadlines.
• Prepare purchase orders and invoices and work with vendors to set up payments in financial payment software, maintain documents for payment, including credit card payments, and follow-up with Finance Department to resolve payment delays or denials if necessary.
• Prepare reports for internal and external use, such as compiling information for funders, budget reports, filing court reports, and creating basic reports on program participants, such as number of intakes, transfers, and closings.
• Enter a variety of staff, program, and funder data into web-based system, maintain database(s), and enter information into participant tracking spreadsheet(s).
• Maintain participant and program files, including opening and closing of files and ensuring filing is completed in a timely manner.
• Answer phone calls, direct calls to appropriate staff or program, take messages for staff as needed, take information about prospective program participants, and provide basic organization and program information to callers and participants.
• Order office and program supplies and ensure files and/or forms are stocked.
• Maintain and protect confidential information related to program participants, employees, and organization operations.
• Compose letters and create program documents as requested.
• Provide coverage of the reception/lobby area as needed, including greeting and directing visitors and providing accurate organization and program information.
• Manage logistics for meetings, program events, and trainings, including sending invitations, room set-up, catering, recording accurate meeting minutes, and sending follow-up emails, as assigned.
• Coordinate travel arrangements such as lodging, airplane reservations, and conference registration fees, as needed.
• Obtain and prepare documents for subcontracts or Memorandum of Agreements, as assigned.
• Assist Office Manager to coordinate and oversee staff and/or vendors working on facility and facility equipment maintenance, repair and safety issues at one or more sites, including issues such as cleaning, preventative maintenance, repairs, inspections, grounds maintenance/snow removal, ordering supplies and related tasks, as assigned.
• Review the general ledger, work with the Finance Department to correct errors, and prepare reports on variances, as assigned.
• Fill and reconcile petty cash requests and monitor spending and balances, as assigned.
• Attend occasional community-based outreach events representing the program and organization, as needed.
• May assist with enrollment of participants by helping participants complete necessary paperwork, collecting necessary forms, and/or obtaining funder signature on initial documents.
• Monitor office credit cards, collecting receipts and reconciling bills on a monthly basis, as assigned.
• May create social media posts, newsletters, and flyers with information from supervisor.

Skills

Verbal and written communication

Organizational skills

Computer skills

Education

High school diploma or equivalent

Some college coursework preferred

Job description

Brightpoint invites you to join our team in Champaign as Administrative Assistant-Billing and Program Support. The role focuses on billing, insurance verification, data entry, and program records to ensure accurate, timely reporting and compliant practices.

The position requires a high school diploma or equivalent with at least three years of related experience. You will handle clerical tasks, coordinate with program staff, and maintain confidential information daily.