Sr. Billing Specialist

Insight Global; Garland (TX); Remote; USD 70,000 - 100,000; Full time

Job summary

Insight Global is seeking an experienced Senior Billing Specialist to support a high-volume billing environment. You will manage billing activity across multiple systems and customer portals, reconcile invoices, and ensure accuracy as we clear an initial backlog in Amazon’s portal.

The ideal candidate has 10+ years of billing experience, advanced Excel skills, and the ability to independently investigate and resolve billing issues across several systems.

Qualifications

• 10+ years of billing experience.
• Experience with customer billing web portals, specifically Amazon.
• Advanced Excel skills with large datasets and reconciliation.
• Experience reconciling billing information across multiple systems.
• Ability to manage a high volume of invoices with accuracy and deadlines.
• Senior-level ability to investigate billing issues and drive resolution independently.

Responsibilities

• Manage high-volume billing and invoice processing across multiple systems and portals.
• Utilize Amazon web portals to submit, track, reconcile, and maintain billing activity.
• Reconcile invoices and billing data across several systems to identify discrepancies.
• Research outstanding or rejected invoices and follow up through resolution.
• Maintain accurate billing records and ensure consistency across systems.
• Use Microsoft Excel extensively for reconciliation, tracking, reporting, and analysis.
• Communicate with internal teams and external customers regarding invoice status and documentation.
• Assist in clearing billing backlogs while maintaining accuracy and organization.

Skills

Billing experience

Amazon portal

Advanced Excel

Reconciliation

Data analysis

Time management

Tools

Microsoft Excel

Job description

Job Description

We are seeking an experienced Senior Billing Specialist to support a high-volume billing environment. This individual will be responsible for managing billing activity across multiple systems and customer web portals, performing detailed reconciliations, resolving discrepancies, and maintaining consistent follow-up to ensure invoices are processed accurately and efficiently. We currently have an initial backlog the team needs expertise to clear within Amazon’s web portal.

Responsibilities

• Manage high-volume billing and invoice processing across multiple systems and customer web portals.
• Utilize Amazon web portals to submit, track, reconcile, and maintain billing activity.
• Reconcile invoices and billing data across several systems to identify and resolve discrepancies.
• Research outstanding or rejected invoices and proactively follow up through resolution.
• Maintain accurate billing records and ensure information is consistent across internal and external systems.
• Use Microsoft Excel extensively for reconciliation, tracking, reporting, and analysis.
• Communicate with internal teams and external customers regarding invoice status, discrepancies, and required documentation.
• Help work through billing backlogs while maintaining a high level of accuracy and organization.

Skills and Requirements

• 10+ years of billing experience.
• Extensive experience working with customer billing web portals, specifically with Amazon’s web portal.
• Advanced Microsoft Excel skills, including experience working with large datasets and reconciliation.
• Strong experience reconciling billing information across multiple systems.
• Ability to manage a significant volume of invoices while maintaining accuracy and meeting deadlines.
• Senior-level ability to independently investigate billing issues and drive them through resolution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].