Billing & Payments Specialist - Customer Care

Warrior Insurance Network; Bedford Park (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Salaries

Medical and Dental

401k with company match

Paid Time Off

Tuition Reimbursement

Wellness Program

Job summary

Warrior Insurance Network is hiring a Direct Bill Assistant for its busy call center located just south of Midway Airport. This role involves handling billing inquiries and payments efficiently while providing excellent customer service to both internal and external customers.

The ideal candidate must possess strong multitasking abilities and communication skills, with proficiency in Excel and Word preferred. A competitive benefits package includes medical, dental, and 401k with company match.

Qualifications

• Pleasant phone demeanor is a must.
• Detail oriented and proficient in data entry required.
• Strong ability to multitask.
• Strong communication skills.

Responsibilities

• Handle high volume of inbound calls regarding billing.
• Take payment and billing questions by phone.
• Work with underwriters to resolve billing matters.
• Process payments received by mail, phone, and online.
• Reconcile all payment batches daily.

Skills

Customer service

Data entry

Multitasking

Communication skills

Excel

Word

Education

High School diploma

Associate's degree in business or accounting

Job description

Warrior Insurance Network is hiring a Direct Bill Assistant for its busy call center located just south of Midway Airport. This role involves handling billing inquiries and payments efficiently while providing excellent customer service to both internal and external customers.

The ideal candidate must possess strong multitasking abilities and communication skills, with proficiency in Excel and Word preferred. A competitive benefits package includes medical, dental, and 401k with company match.