Billing Patient Service Representative (Insurance Verification)

Virginia-Oral-; Glen Allen (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid Time Off

Paid Holidays

Training Programs

Flexible Spending Accounts

Dependent Care Accounts

Job summary

Virginia Oral & Facial Surgery is seeking a Billing & Insurance Verification Representative to join our fast-paced team in Glen Allen, VA. You will verify patient insurance benefits, estimate out-of-pocket costs, and support the billing process to ensure a smooth financial experience for patients.

The ideal candidate has at least one year of experience in a similar role, strong communication skills, and familiarity with dental or medical offices.

Qualifications

• Minimum of one-year experience in similar position.
• Strong verbal and written communication skills.
• Previous experience in a dental and/or medical practice is preferred.

Responsibilities

• Review each account for completion of demographics and insurance information.
• Contact medical and dental insurance companies to determine patient benefits.
• Calculate surgery and procedure costs for patients and estimate their financial responsibility.
• Complete all estimate letters for each scheduled procedure.
• Contact patients by phone with their estimated out of pocket expenses.
• Mail and/or email estimate letters to patient’s current mailing/email address on file.
• Scan completed estimates into the system on a daily basis.
• Coordinate work with clinical offices to ensure information is provided available prior to patient surgery or procedures.
• Serve as a practice liaison with insurance companies.
• Assist peers as needed.
• Other duties as assigned by manager.

Skills

Communication skills

Detail oriented

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Billing Patient Service Representative (Insurance Verification)

Full Time Clerical Glen Allen, VA, US

8 days ago Requisition ID: 2606

Salary Range: $20.00 To $25.00 Hourly

Keep patient care running smoothly behind the scenes.

Virginia Oral & Facial Surgeryis seeking a detail-oriented Billing & Insurance Verification Representative to join our team. We’re looking for someone who thrives in a fast-paced, dynamic environment and understands the critical role accurate insurance verification plays in the patient experience.

This role is responsible for verifying patient insurance benefits, ensuring accuracy of coverage details, and supporting the billing process to promote a seamless financial experience for our patients. The ideal candidate is organized, proactive, and committed to delivering both accuracy and efficiency while contributing to a positive and collaborative work environment.

What You’ll Do:

• Review each account for completion of demographics and insurance information.
• Contact medical and dental insurance companies (telephone, internet or predetermination) to determine patient benefits for surgeries and procedures.
• Calculate surgery and procedure costs for patients and estimate their financial responsibility.
• Complete all estimate letters for each scheduled procedure.
• Contact patients by phone with their estimated out of pocket expenses.
• Mail and/or email estimate letters to patient’s current mailing/email address on file.
• Scan completed estimates into the system on a daily basis.
• Coordinate work with clinical offices to ensure information is provided available prior to patient surgery or procedures.
• Serve as a practice liaison with insurance companies.
• Assist peers as needed.
• Other duties as assigned by manager.

What You’ll Need:

• Minimum of one-year (1) experience in similar position, required.
• Strong verbal and written communication skills, ability to perform accurate and detailed oriented work.
• Previous experience in a dental and/or medical practice, preferred.

What It Takes:

• Prolonged periods of sitting.

How We'll Take Care of You:

• Medical, dental, vision with employer contribution
• Life Insurance
• Flex-spending Accounts
• Dependent Care Accounts
• Paid Time Off
• Paid Holidays
• Training Programs
• 401K Retirement, with employer contribution