Billing Operations Specialist – Hybrid, Growth‑Focused

The A.C.Coy Company; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 62,000; Part time

Job summary

The A.C.Coy Company in Robinson, PA is seeking a Sales Billing Administrator for a hybrid, contract role. You will oversee the end-to-end billing process, generate invoices, input payments, and support customers with billing inquiries to ensure accuracy and timely cash flow.

Responsibilities include collaborating with customers and internal teams, resolving billing discrepancies, applying purchase orders to invoices, and maintaining organized financial records using NetSuite and MS Office.

Qualifications

• 2-4 years' experience with sending/processing invoices and purchase orders.
• Proven experience with ensuring the correct pricing is being billed out to the customer.
• Experience with applying Purchase Orders to invoicing
• Setting up recurring payments
• Analyzing invoices for mistakes
• Proficiency in ERP systems and order management software, preferably NetSuite, and MS Office
• Excellent communication and interpersonal skills demonstrate a customer-focused mindset
• Attention to detail and strong organizational skills
• Strong analytical and problem-solving skills

Responsibilities

• Collaborating with customers, third party institutions and other team members to resolve billing inconsistencies and errors
• Creating invoices and billing materials to be sent directly to a customer
• Inputting payment history, upcoming payment information, or other financial data into an individual account
• Finding financial solutions for customers who may need payment assistance
• Inform customers of any missed or upcoming payment deadlines
• Work inter-departmentally to resolve any customer order related issues/concerns

Skills

Billing accuracy

Invoice processing

Customer service

Attention to detail

Tools

NetSuite

MS Office

Job description

The A.C.Coy Company in Robinson, PA is seeking a Sales Billing Administrator for a hybrid, contract role. You will oversee the end-to-end billing process, generate invoices, input payments, and support customers with billing inquiries to ensure accuracy and timely cash flow.

Responsibilities include collaborating with customers and internal teams, resolving billing discrepancies, applying purchase orders to invoices, and maintaining organized financial records using NetSuite and MS Office.