Billing Operations Specialist

ePlus Inc; Northern (KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) eligibility

Employee stock purchase program

Paid time off

Job summary

ePlus Inc. is seeking a Support Billing Specialist to optimize billing processes within the Billing department. You will ensure accurate and timely billing operations to enhance efficiency and customer satisfaction.

You will manage billing requests with precision, handle invoicing across divisions, and use Excel, Word, Ariba, Coupa, and ServiceNow to maintain accurate records. This role emphasizes collaboration with internal partners and a proactive approach to issue resolution.

Qualifications

• 3–5 years in billing or accounting operations
• Experience with invoice processing and data entry
• Strong communication skills and ability to work under deadlines

Responsibilities

• Manage Support Billing requests with accuracy and timeliness.
• Complete invoicing tasks for multiple divisions using Excel, Word, and specialized programs.
• Handle ServiceNow ticket management.
• Distribute invoices via print, email, and EDI.
• Ensure all attachments and changes are included before sending invoices.
• Cross-train to support Billing team as needed.

Skills

Billing operations

Data entry

Attention to detail

Communication skills

Microsoft Excel

ServiceNow

Education

Associate's degree preferred

Tools

Ariba

Coupa

ServiceNow

Microsoft Excel

Microsoft Word

Job description

ePlus Inc. is seeking a Support Billing Specialist to optimize billing processes within the Billing department. You will ensure accurate and timely billing operations to enhance efficiency and customer satisfaction.

You will manage billing requests with precision, handle invoicing across divisions, and use Excel, Word, Ariba, Coupa, and ServiceNow to maintain accurate records. This role emphasizes collaboration with internal partners and a proactive approach to issue resolution.