Billing Operations Manager

O&G Industries Inc; Torrington (CT); On-site; USD 75,000 - 110,000; Full time

Job summary

O&G Industries, Inc. in Torrington, CT is seeking a Billing Manager to lead the billing department and drive accurate, timely invoicing. The role partners with accounting and operations to ensure precise financial transactions and exceptional customer service.

You will coach staff, manage workflows, maintain pricing data, and prepare performance metrics for management. A Bachelor’s in Accounting/Finance and leadership experience are required for this pivotal position.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• Prior leadership or management experience.
• Strong knowledge of billing, accounts receivable, and financial systems.
• Excellent analytical, organizational, and communication skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead, coach, and develop billing staff, including hiring, training, and performance management.
• Assign and monitor work to ensure timely and accurate billing.
• Establish departmental goals and drive continuous improvement.
• Oversee daily billing, invoicing, and reconciliation processes.
• Maintain product pricing and billing data.
• Ensure compliance with company policies and financial procedures.
• Resolve complex billing issues and customer inquiries.
• Provide support and guidance to billing staff on escalated accounts.
• Identify opportunities to improve billing processes and efficiency.
• Prepare reports and performance metrics for management.
• Maintain tax-exempt certificate records and ensure sales tax compliance.
• Support internal controls, audits, and documentation of billing procedures.
• Identify and mitigate operational and financial risks.

Skills

Leadership experience

Billing knowledge

Accounts receivable

Financial systems

Analytical skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Education

Bachelor's degree in Accounting, Finance, or a related field

Job description

O&G Industries, Inc. in Torrington, CT is seeking a Billing Manager to lead the billing department and drive accurate, timely invoicing. The role partners with accounting and operations to ensure precise financial transactions and exceptional customer service.

You will coach staff, manage workflows, maintain pricing data, and prepare performance metrics for management. A Bachelor’s in Accounting/Finance and leadership experience are required for this pivotal position.