Billing Manager

Soni; Franklin (TN); On-site; USD 100,000 - 135,000; Full time

Job summary

Soni Resources is seeking a Senior Billing Manager to lead billing operations across multiple divisions. You will oversee 13–15 billing professionals, drive process improvements, and standardize billing practices to ensure accurate, timely invoicing.

This hands-on leadership role requires strong analytical skills, experience managing teams, and the ability to collaborate with cross-functional leaders to meet company policies and deadlines.

Qualifications

• Bachelor's degree in Accounting, Finance, Business or related field preferred.
• 8–10+ years in billing, invoicing, or revenue cycle experience.
• Minimum of 4 years in departmental management or leadership capacity.
• Experience managing and developing teams in a large billing operation is highly desirable.

Responsibilities

• Lead a billing department of ~13–15 team members across divisions.
• Ensure accurate and timely customer invoicing and distribution.
• Standardize billing procedures and controls across the organization.
• Monitor KPIs, dashboards, and reports to identify improvements.
• Review open billing and unbilled charges to ensure timely invoicing.

Skills

Leadership

Billing operations

Analytics

SAP experience

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Excel

SAP

Job description

Work Arrangement: Fully Onsite - Monday through Friday

Position Overview

Soni Resources is seeking an experienced Senior Billing Manager to join on of our clients in the Global Logistics industry. This role will lead its billing operations across multiple business divisions, and will oversee a team of approximately 13–15 billing professionals, providing leadership, direction, and development while ensuring accurate, timely, and efficient customer invoicing.

This is a hands-on leadership opportunity for an experienced billing professional who enjoys managing people, improving processes, analyzing performance metrics, and driving operational excellence. The Senior Billing Manager will play a key role in standardizing billing practices, strengthening internal controls, monitoring departmental KPIs, and ensuring consistency across multiple operating systems.

Key Responsibilities

• Lead and oversee a billing department of approximately 13-15 team members, supporting billing operations across multiple business divisions.
• Manage day-to-day departmental operations, ensuring customer invoices are accurate, complete, and distributed in a timely manner.
• Establish and implement standardized billing procedures, best practices, and quality control measures across the organization.
• Monitor departmental performance through key performance indicators (KPIs), dashboards, and reporting to identify opportunities for improvement.
• Review open billing reports and monitor unbilled charges to ensure timely invoicing and billing accuracy.
• Develop, maintain, and distribute periodic reports highlighting billing performance, operational trends, and accounts requiring additional attention.
• Identify process inefficiencies and lead initiatives to improve productivity, accuracy, and overall departmental performance.
• Recruit, train, mentor, and develop billing team members, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish departmental goals and manage employee performance, staffing, training, and annual performance evaluations.
• Partner with internal leadership and cross-functional teams to address billing challenges and ensure alignment with company policies and procedures.
• Ensure team members are knowledgeable of current billing policies, procedures, and operating systems.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred; equivalent relevant experience will be considered.
• 8-10+ years of billing, invoicing, or revenue cycle experience.
• Minimum of 4 years of experience in a departmental management or leadership capacity.
• Demonstrated experience managing and developing teams, ideally within a department of comparable size.
• Strong understanding of billing operations, invoicing procedures, and billing controls.
• Experience overseeing billing operations across multiple divisions, business units, or operating systems is highly desirable.
• Strong analytical skills with the ability to interpret data, develop reports, and monitor departmental KPIs.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of an organization.
• Proven ability to identify process improvements, implement standardized procedures, and drive operational efficiencies.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel; experience with SAP is a plus.

Additional Requirements

• Ability to work fully onsite at the Franklin, TN office, Monday through Friday.
• Ability to travel overnight as needed (up to 10%).
• Ability to manage competing priorities while maintaining accuracy and meeting deadlines.
• Commitment to maintaining company policies, procedures, and professional standards.

Compensation: $100,000–$135,000 base salary + 15% annual bonus

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.