Billing & Operations Data Analyst (Remote)

Rubicon; Atlanta (GA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Rubicon is seeking a Key Account Analyst to provide data-driven insights and operational support for customer accounts. You will partner with internal teams to ensure accuracy and efficiency across billing processes, site profiles, vendor/customer rates, and invoicing.

This role emphasizes cross-functional collaboration and continuous improvement within Operations. The position involves developing recurring reports, identifying discrepancies, and driving cost savings through analytical

Qualifications

• 2+ years of relevant experience in business and data project management.
• Strong experience in financial and operational modeling.
• Proficient in advanced Excel formulas and dashboards.

Responsibilities

• Support a dedicated channel for sustainability-focused customers, ensuring high standards of data accuracy and integrity across the end-to-end billing lifecycle (statement through audit).
• Accurately assign charges to customer statements and proactively investigate and resolve discrepancies identified through corrective line item reviews.
• Prepare, review, and audit billing statements to ensure completeness, accuracy, and timely processing.
• Own and resolve billing-related escalations by partnering cross-functionally to drive timely and effective solutions.
• Identify reporting requirements and design, develop, and enhance recurring (weekly/monthly) reports to deliver actionable business insights.
• Analyze and synthesize complex data sets; communicate findings and deliver recommendations that drive cost savings, operational efficiency, and process improvements.
• Conduct trend analysis to identify patterns, surface risks, and determine root causes of variances or issues.
• Document, standardize, and continuously improve reporting methodologies and operational procedures.
• Collaborate effectively with team members and stakeholders, sharing knowledge, best practices, and subject matter expertise to strengthen overall team performance.
• Travel and/or work onsite as needed, up to approximately 5% annually.
• Perform additional duties as assigned.

Skills

Data analysis

Financial modeling

Operational analytics

Cross-functional collaboration

Problem solving

Attention to detail

Communication

Independent work

Team player

Education

Bachelor’s degree in related field

Tools

Excel

Job description

Rubicon is seeking a Key Account Analyst to provide data-driven insights and operational support for customer accounts. You will partner with internal teams to ensure accuracy and efficiency across billing processes, site profiles, vendor/customer rates, and invoicing.

This role emphasizes cross-functional collaboration and continuous improvement within Operations. The position involves developing recurring reports, identifying discrepancies, and driving cost savings through analytical