Billing Operations & AR Specialist for Customer Success

Les Mills; Chicago (IL); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Les Mills is seeking a Customer Success Specialist – Billing Operations in Chicago, IL, offering a hybrid work setup. This role focuses on enhancing customer service while managing billing operations and accounts receivable. Ideal candidates will have over 2 years of experience in billing, strong proficiency in Excel, and familiarity with Salesforce. Responsibilities include invoicing, payment processing, and collaborating with cross-functional teams. The position emphasizes accuracy, empathy, and a proactive approach, contributing to the company's mission of creating impactful fitness experiences.

Qualifications

• 2+ years of experience in billing operations, accounts receivable, or finance support.
• Strong Excel skills and comfort working with financial data.
• Clear, professional written and verbal communication skills.

Responsibilities

• Provide exceptional service to internal and external customers.
• Manage billing setups, invoicing, payment processing, and account follow-ups.
• Collaborate with CX, Finance, Legal, and global teams.

Skills

Billing operations

Accounts receivable

Excel

Salesforce

Communication skills

Time management

Tools

Salesforce

Adobe Commerce (Magento)

Job description

Les Mills is seeking a Customer Success Specialist – Billing Operations in Chicago, IL, offering a hybrid work setup. This role focuses on enhancing customer service while managing billing operations and accounts receivable. Ideal candidates will have over 2 years of experience in billing, strong proficiency in Excel, and familiarity with Salesforce. Responsibilities include invoicing, payment processing, and collaborating with cross-functional teams. The position emphasizes accuracy, empathy, and a proactive approach, contributing to the company's mission of creating impactful fitness experiences.