Billing Operations Analyst: Scale FinOps for Global Ops

Zipline; South San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Zipline is seeking a skilled Billing Operations professional to manage onboarding of merchants and partners, and to oversee weekly/monthly payout processing in its billing ecosystem.

You will support UAT, enhance billing architecture, and analyze disputes to drive long-term fixes while collaborating with Revenue/CS teams. This full-time role sits in California and requires strong Excel, ERP, and analytics skills.

Qualifications

• 3+ years of experience in billing operations, financial system, corporate accounting (high-growth tech experience is a major plus).
• Bachelor's degree in Finance or Accounting, or a related field.
• Advanced Excel proficiency (Power Query, VLOOKUPs, Pivot Tables) is required and critical to success.
• Experience with NetSuite/Oracle or similar Tier 1 ERP and financial products(FISPAN, Stripe, billing engines)
• Strong data analytics capabilities; familiarity with SQL or data visualization tools(Mode, Tableau, PowerBI) is highly preferred.
• Detail-oriented approach with strong organization skills
• Strong communication (written and verbal), interpersonal and listening skills
• Proven ability to navigate ambiguity, manage competing priorities in a fast‑paced environment, and translate complex technical issues into clear financial impacts.

Responsibilities

• Support and manage financial onboarding of new merchants and partners into Zipline's financial system.
• Prepare and process weekly and monthly partner payout statements with high accuracy.
• Assist with UAT and system architecture changes for new billing engine implementations.
• Deep-dive into merchant disputes and billing errors; propose long-term fixes.
• Prepare month-end close journal entries and assist senior billing analyst.
• Evaluate billing workflows to identify improvements and automate where possible.
• Build and maintain relationships with internal and external stakeholders.

Skills

Billing operations

Financial systems

Corporate accounting

Advanced Excel

SQL

Data analytics

Communication skills

Attention to detail

Prioritization

Ambiguity navigation

Education

Bachelor's degree in Finance or Accounting

Tools

NetSuite/Oracle

Mode

Tableau

Power BI

Stripe

FISPAN

Job description

Zipline is seeking a skilled Billing Operations professional to manage onboarding of merchants and partners, and to oversee weekly/monthly payout processing in its billing ecosystem.

You will support UAT, enhance billing architecture, and analyze disputes to drive long-term fixes while collaborating with Revenue/CS teams. This full-time role sits in California and requires strong Excel, ERP, and analytics skills.